Telehealth Module

Good Afternoon All,

Please I am looking for a working Telehealth solution that is integrated with OpenEMR. I reached out to lifemesh but they are no more actively supporting the solution. I have tried to reach out to Visolve here and via other different channels for a couple of days but no response so far.

Please help and let me know.


Nuhu M

Reach out to @juggernautsei as I believe he can connect you with a Telehealth solution.

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We can get you setup with a working TeleHealth module.
Email me at

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I really need it, thanks!

Hello Stephen, Thank you for the pointer… :+1: :+1:

Hello Sherwin,

I sent you a mail.


Hi @stephenwaite, When we install OpenEMR from, Does it install the Telehealth module automatically, or do we need to install it separately? Where is the telehealth module located on OpenEMR?

I saw this link, but I just want to make sure it is not already installed on OpenEMR, right?

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Sherwin, @juggernautsei, supports this module.

Hi @juggernautsei,

Does the Teleheath module need to be separately installed on OpenEMR after installing 7.0.0 and patching? Where is telehealth menu option located on OpenEMR?


however there was this announcement that indicates that Lifemesh is not accepting new accounts, Thank you OpenEMR

@stephenwaite, Thank you so much your quick responses. I also see it is no logner working in the following link.

Does that mean the telehealth module is not working at all on OpenEMR?


I am joining the conversation because there is an alternative to the Lifemesh.
We just finished testing this week.

To install the module on v7, download this patch.

Follow the normal patching procedure. Then install the module patch the same way your unzip the patch from the OpenEMR web root directory. It should unzip into the interface/modules/custom_modules/oe-telehealth folder.

Go to the module manager, unregistered modules and you should see the comlink telehealth module v1.1.3 listed. Register the module and click on the settings to purchase service.

There is a 7 day free trial include in the subscription.

Here are the instructions on how to use the service.

TeleHealthProviderInstructions.pdf (219.3 KB)



Hi Sherwin @juggernautsei,

Thank you so much for the update and instructions. I will try to install this.


Hi Sherwin @juggernautsei ,

I installed Comlink telehealth module using your instructions. But when I tried to enable it to register, I am getting this error. Can you please help?


Is that what you see first thing when you click the setting gears?
What should happen is the welcome.php page that is in the root of the oe-telehealth folder should display. If it does not display as you are getting. Check your permissions on the folder and or page. You have to figure out that is serving your the Access denied. Look at your console log and apache server error logs for clues.

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Thank you. It is resolved.

Hi Sherwin @juggernautsei,

When we tried to subscribe to the Telehealth module, there was a pop-up with a code. I am unsure what that code is for and how do we know if we have the 7-day free trial version started or if our subscription was successful? Can you please help?

When I schedule a telehealth appointment, I do not see any video launch icon.