Weno eRx no longer requires registration

feature

#21

Thank you for the information. I will inform the pharmacies. As always, I appreciate your help.


(A) #22

Sherwin, hoping you can help.
I set up Weno with OpenEMR and spoke to Rite Aid about sending a test prescription to see if it works.

But when I click “transmit” I get this: Weno Exchange LLC|2018-12-23|17:28:04.00672Z|||900|Transaction rejected - invalid message
Tried again: Weno Exchange LLC|2018-12-23|17:40:01.68933Z|||900|Transaction rejected - invalid message

Can you help?
Thank you!


(Sherwin Gaddis) #23

The common things that go wrong are

Pharmacy MUST have NCPDPID number
Zip code can ONLY be 5 digits
Pharmacy MUST have fax number
Pharmacy MUST have phone number.

It looks like the pharmacy phone number is missing from your prescription.

is this your pharmacy?

<Pharmacy>
<Identification>
<NCPDPID>1836432</NCPDPID>
</Identification>
<StoreName>RITE AID-408 N. MORGAN</StoreName>
<CommunicationNumbers>
<Communication>
<Number>Missing Phone number here</Number>
<Qualifier>TE</Qualifier>
</Communication>
<Communication>
<Number>2703894556</Number>
<Qualifier>FX</Qualifier>
</Communication>
</CommunicationNumbers>
</Pharmacy>

(A) #24

The fax number wasn’t included, I guess I need to call Rite Aid to ask for their fax.
That isn’t the pharmacy though, NCPDP was 3383471


(A) #27

Still didn’t work.
When submitting got this message:
Weno Exchange LLC|2018-12-25|01:27:20.88730Z|001|Transaction successful||

But when calling the pharmacy they said they didn’t get it.
Can you help?
Thank you.


(Sherwin Gaddis) #28

Sure, I’ll get the this over to research and get back to you with a reply. Can you share with me the Pharmacy and the drug that was ordered so I can find it in our system?

There are often times that because the first transaction is sent via fax. Pharmacies often report the script as they didn’t get it.


(A) #29

The pharmacy was a Rite Aid with NCPDP 3383471
Test prescription was for amoxicillin
Thank you


(Sherwin Gaddis) #30

About how many prescriptions have you sent to this pharmacy?
I have 12 messages that have been sent to this pharmacy NPI. The messages started 12-23-18.

The one for asprin with the patient name of Phil. Wouldn’t make it to the pharmacy because the phone and fax are all zeros

<CommunicationNumbers>
<Communication>
      <Number>0000000000</Number>
     <Qualifier>TE</Qualifier>
</Communication>
<Communication>
     <Number>0000000000</Number>
     <Qualifier>FX</Qualifier>
</Communication>
</CommunicationNumbers>

Please check phone and fax number and try again.


(A) #31

No that is not from me.
About 3 prescriptions were sent/resent. all the same for amoxicillin, and all for the same person as a test prescription. First name begins with M
Last time it was sent was I believe 12/24