The patient receives an email upon first-time creation, but does not receive any email after scheduling an appointment

[Venkat (Venkat K)]

Situation
The patient receives an email upon first-time creation, but does not receive any email after scheduling an appointment.

OpenEMR Version
I’m using OpenEMR version 7.0.3

Browser:
I’m using: Google Chrome

Operating System
I’m using: Ubuntu 24.04

Logs
access log
27.116.21.242 - - [21/May/2025:06:12:23 +0000] “POST /interface/main/dated_reminders/dated_reminders.php HTTP/1.1” 200 454 “http://smart-emr.com/interface/main/messages/messages.php?form_active=1” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/136.0.0.0 Safari/537.36”
27.116.21.242 - - [21/May/2025:06:12:24 +0000] “POST /library/ajax/dated_reminders_counter.php HTTP/1.1” 200 748 “http://smart-emr.com/interface/main/tabs/main.php?token_main=Hs3yYVp0cOitPEzlszioqFrJfzjnnQH7PFEXHOEq” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/136.0.0.0 Safari/537.36”
27.116.21.242 - - [21/May/2025:06:12:34 +0000] “POST /library/ajax/execute_background_services.php HTTP/1.1” 200 313 “http://smart-emr.com/interface/main/tabs/main.php?token_main=Hs3yYVp0cOitPEzlszioqFrJfzjnnQH7PFEXHOEq” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/136.0.0.0 Safari/537.36”
27.116.21.242 - - [21/May/2025:06:13:24 +0000] “POST /interface/main/dated_reminders/dated_reminders.php HTTP/1.1” 200 454 “http://smart-emr.com/interface/main/messages/messages.php?form_active=1” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/136.0.0.0 Safari/537.36”
27.116.21.242 - - [21/May/2025:06:13:24 +0000] “POST /library/ajax/dated_reminders_counter.php HTTP/1.1” 200 748 “http://smart-emr.com/interface/main/tabs/main.php?token_main=Hs3yYVp0cOitPEzlszioqFrJfzjnnQH7PFEXHOEq” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/136.0.0.0 Safari/537.36”
27.116.21.242 - - [21/May/2025:06:13:34 +0000] “POST /library/ajax/execute_background_services.php HTTP/1.1” 200 313 “http://smart-emr.com/interface/main/tabs/main.php?token_main=Hs3yYVp0cOitPEzlszioqFrJfzjnnQH7PFEXHOEq” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/136.0.0.0 Safari/537.36”
27.116.21.242 - - [21/May/2025:06:14:25 +0000] “POST /interface/main/dated_reminders/dated_reminders.php HTTP/1.1” 200 454 “http://smart-emr.com/interface/main/messages/messages.php?form_active=1” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/136.0.0.0 Safari/537.36”
27.116.21.242 - - [21/May/2025:06:14:25 +0000] “POST /library/ajax/dated_reminders_counter.php HTTP/1.1” 200 749 “http://smart-emr.com/interface/main/tabs/main.php?token_main=Hs3yYVp0cOitPEzlszioqFrJfzjnnQH7PFEXHOEq” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/136.0.0.0 Safari/537.36”
27.116.21.242 - - [21/May/2025:06:14:36 +0000] “POST /library/ajax/execute_background_services.php HTTP/1.1” 200 313 “http://smart-emr.com/interface/main/tabs/main.php?token_main=Hs3yYVp0cOitPEzlszioqFrJfzjnnQH7PFEXHOEq” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/136.0.0.0 Safari/537.36”
27.116.21.242 - - [21/May/2025:06:15:26 +0000] “POST /interface/main/dated_reminders/dated_reminders.php HTTP/1.1” 200 454 “http://smart-emr.com/interface/main/messages/messages.php?form_active=1” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/136.0.0.0 Safari/537.36”
27.116.21.242 - - [21/May/2025:06:15:37 +0000] “POST /library/ajax/dated_reminders_counter.php HTTP/1.1” 200 749 “http://smart-emr.com/interface/main/tabs/main.php?token_main=Hs3yYVp0cOitPEzlszioqFrJfzjnnQH7PFEXHOEq” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/136.0.0.0 Safari/537.36”
27.116.21.242 - - [21/May/2025:06:16:22 +0000] “POST /library/ajax/execute_background_services.php HTTP/1.1” 200 313 “http://smart-emr.com/interface/main/tabs/main.php?token_main=Hs3yYVp0cOitPEzlszioqFrJfzjnnQH7PFEXHOEq” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/136.0.0.0 Safari/537.36”
27.116.21.242 - - [21/May/2025:06:16:26 +0000] “POST /interface/main/dated_reminders/dated_reminders.php HTTP/1.1” 200 453 “http://smart-emr.com/interface/main/messages/messages.php?form_active=1” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/136.0.0.0 Safari/537.36”
27.116.21.242 - - [21/May/2025:06:16:38 +0000] “POST /library/ajax/dated_reminders_counter.php HTTP/1.1” 200 749 “http://smart-emr.com/interface/main/tabs/main.php?token_main=Hs3yYVp0cOitPEzlszioqFrJfzjnnQH7PFEXHOEq” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/136.0.0.0 Safari/537.36”
27.116.21.242 - - [21/May/2025:06:16:49 +0000] “POST /library/ajax/execute_background_services.php HTTP/1.1” 200 313 “http://smart-emr.com/interface/main/tabs/main.php?token_main=Hs3yYVp0cOitPEzlszioqFrJfzjnnQH7PFEXHOEq” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/136.0.0.0 Safari/537.36”
27.116.21.242 - - [21/May/2025:06:17:06 +0000] “GET /interface/super/edit_globals.php HTTP/1.1” 200 39690 “http://smart-emr.com/interface/main/tabs/main.php?token_main=Hs3yYVp0cOitPEzlszioqFrJfzjnnQH7PFEXHOEq” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/136.0.0.0 Safari/537.36”
27.116.21.242 - - [21/May/2025:06:17:07 +0000] “GET /public/assets/@eastdesire/jscolor/jscolor.min.js?v=76 HTTP/1.1” 200 15696 “http://smart-emr.com/interface/super/edit_globals.php” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/136.0.0.0 Safari/537.36”
error.log
[Wed May 21 06:28:45.378464 2025] [php:warn] [pid 4274] [client 27.116.21.242:44610] PHP Warning: Undefined array key “data_type” in /var/www/html/smartemr/interface/main/finder/dynamic_finder.php on line 411, referer: http://smart-emr.com/interface/main/tabs/main.php?token_main=Hs3yYVp0cOitPEzlszioqFrJfzjnnQH7PFEXHOEq
[Wed May 21 06:28:45.378488 2025] [php:warn] [pid 4274] [client 27.116.21.242:44610] PHP Warning: Undefined array key “data_type” in /var/www/html/smartemr/interface/main/finder/dynamic_finder.php on line 413, referer: http://smart-emr.com/interface/main/tabs/main.php?token_main=Hs3yYVp0cOitPEzlszioqFrJfzjnnQH7PFEXHOEq
[Wed May 21 06:28:45.378493 2025] [php:warn] [pid 4274] [client 27.116.21.242:44610] PHP Warning: Undefined array key “data_type” in /var/www/html/smartemr/interface/main/finder/dynamic_finder.php on line 411, referer: http://smart-emr.com/interface/main/tabs/main.php?token_main=Hs3yYVp0cOitPEzlszioqFrJfzjnnQH7PFEXHOEq
[Wed May 21 06:28:45.378497 2025] [php:warn] [pid 4274] [client 27.116.21.242:44610] PHP Warning: Undefined array key “data_type” in /var/www/html/smartemr/interface/main/finder/dynamic_finder.php on line 413, referer: http://smart-emr.com/interface/main/tabs/main.php?token_main=Hs3yYVp0cOitPEzlszioqFrJfzjnnQH7PFEXHOEq
[Wed May 21 06:28:45.378500 2025] [php:warn] [pid 4274] [client 27.116.21.242:44610] PHP Warning: Undefined array key “data_type” in /var/www/html/smartemr/interface/main/finder/dynamic_finder.php on line 411, referer: http://smart-emr.com/interface/main/tabs/main.php?token_main=Hs3yYVp0cOitPEzlszioqFrJfzjnnQH7PFEXHOEq
[Wed May 21 06:28:45.378503 2025] [php:warn] [pid 4274] [client 27.116.21.242:44610] PHP Warning: Undefined array key “data_type” in /var/www/html/smartemr/interface/main/finder/dynamic_finder.php on line 413, referer: http://smart-emr.com/interface/main/tabs/main.php?token_main=Hs3yYVp0cOitPEzlszioqFrJfzjnnQH7PFEXHOEq
[Wed May 21 06:28:45.378507 2025] [php:warn] [pid 4274] [client 27.116.21.242:44610] PHP Warning: Undefined array key “data_type” in /var/www/html/smartemr/interface/main/finder/dynamic_finder.php on line 411, referer: http://smart-emr.com/interface/main/tabs/main.php?token_main=Hs3yYVp0cOitPEzlszioqFrJfzjnnQH7PFEXHOEq
[Wed May 21 06:28:45.378510 2025] [php:warn] [pid 4274] [client 27.116.21.242:44610] PHP Warning: Undefined array key “data_type” in /var/www/html/smartemr/interface/main/finder/dynamic_finder.php on line 413, referer: http://smart-emr.com/interface/main/tabs/main.php?token_main=Hs3yYVp0cOitPEzlszioqFrJfzjnnQH7PFEXHOEq
[Wed May 21 06:28:45.378513 2025] [php:warn] [pid 4274] [client 27.116.21.242:44610] PHP Warning: Undefined array key “data_type” in /var/www/html/smartemr/interface/main/finder/dynamic_finder.php on line 411, referer: http://smart-emr.com/interface/main/tabs/main.php?token_main=Hs3yYVp0cOitPEzlszioqFrJfzjnnQH7PFEXHOEq
[Wed May 21 06:28:45.378516 2025] [php:warn] [pid 4274] [client 27.116.21.242:44610] PHP Warning: Undefined array key “data_type” in /var/www/html/smartemr/interface/main/finder/dynamic_finder.php on line 413, referer: http://smart-emr.com/interface/main/tabs/main.php?token_main=Hs3yYVp0cOitPEzlszioqFrJfzjnnQH7PFEXHOEq
[Wed May 21 06:28:45.378520 2025] [php:warn] [pid 4274] [client 27.116.21.242:44610] PHP Warning: Undefined array key “data_type” in /var/www/html/smartemr/interface/main/finder/dynamic_finder.php on line 411, referer: http://smart-emr.com/interface/main/tabs/main.php?token_main=Hs3yYVp0cOitPEzlszioqFrJfzjnnQH7PFEXHOEq
[Wed May 21 06:28:45.378531 2025] [php:warn] [pid 4274] [client 27.116.21.242:44610] PHP Warning: Undefined array key “data_type” in /var/www/html/smartemr/interface/main/finder/dynamic_finder.php on line 413, referer: http://smart-emr.com/interface/main/tabs/main.php?token_main=Hs3yYVp0cOitPEzlszioqFrJfzjnnQH7PFEXHOEq
[Wed May 21 06:28:45.378534 2025] [php:warn] [pid 4274] [client 27.116.21.242:44610] PHP Warning: Undefined array key “data_type” in /var/www/html/smartemr/interface/main/finder/dynamic_finder.php on line 411, referer: http://smart-emr.com/interface/main/tabs/main.php?token_main=Hs3yYVp0cOitPEzlszioqFrJfzjnnQH7PFEXHOEq
[Wed May 21 06:28:45.378536 2025] [php:warn] [pid 4274] [client 27.116.21.242:44610] PHP Warning: Undefined array key “data_type” in

[moussa]

@Venkat

http://smart-emr.com

I noticed that the website does not appear to be using HTTPS encryption. For any website, especially ones where sensitive patient data might be handled, having HTTPS is absolutely essential.

[Venkat (Venkat K)]

@Venkat

The patient receives an email upon first-time creation, but does not receive any email after scheduling an appointment.

Thanks you!
We are using another instance (OpenEMR Login) HTTPS encryption. but does not receive any email after scheduling an appointment.

[moussa]

Check this:

Newly Improved Fax, SMS and Email Module

Here is the patch for the reintroduction of RingCentral and an Email Client with sending Appointment Reminders using email. Unzip in openemr root. Install patch From openemr root run composer install to install RC vendor SDK. To be safe run composer dump-autoload -o also to ensure RC is loaded. Install faxsms module from Modules > Manage Modules. [image] Setup RC account information in modules setup Setup SMS Account or Fax Account. You only need to enter one set as SMS and Fax use the same l…

[sjpadgett (Jerry P)]

Patch up to Patch 4 where I added ability to schedule batch notification for email and/or SMS running in background.