Insurance Eligibility - Error: Receiver Unable to find any users with username ' '

[juggernautsei (Sherwin Gaddis)]

This is the error message we get when we click the green button.

Where does the username go in the system?

No information is listed here or I am just missing it.
I looked on this page for the answer.
https://www.open-emr.org/wiki/index.php/Insurance_Eligibility_Check

@stephenwaite @visolveemr

[gutiersa (Sandra Gutierrez)]

Have you seen this:

B2B_SpecificationsGuide.pdf

[stephenwaite]

another terrific feature from @sjpadgett
https://community.open-emr.org/t/re-eligibility-checks-clearinghouses/13987/12

[juggernautsei (Sherwin Gaddis)]

@stephenwaite

another terrific feature from

Oops! That page doesn’t exist or is private.

[juggernautsei (Sherwin Gaddis)]

@gutiersa

Have you seen this:

This would be great if I were building the code from scratch. But doesn’t tell me where the system is looking for a username that is it finding blank.

[stephenwaite]

Eligibility Checks & Clearinghouses

@albanyeye @stephenwaite @KyleNave and others. I brought this project into codebase and have attached a patch for easier testing. Currently I have no plans to back port to 501 unless it is strongly requested. Some points: Some X12 Partner settings have been restored and will populate 270. – Sender ID Qualifier (ISA05) and Receiver ID Qualifier (ISA07). – ID Number (ETIN) for payer NM108 default is 46 but sometimes PI may be needed. – User Logon/User password are for RealTime MIME interface…

[juggernautsei (Sherwin Gaddis)]

“The username is not provided. Specify username in ClientCredentials.”

My error message has changed.

Is the client credentials under Practice setting > X12 Partner?

If it is my credentials are filled out.

[juggernautsei (Sherwin Gaddis)]

This is where I found the answer to my question.

Eligibility Checks & Clearinghouses

hi @sjpadgett, does this look like an ok setup with the username/password for OA? [Screenshot from 2020-03-17 14-37-22]