Situation
Upgraded from 7.03(3) to 8.0. I am able to upload, access client records add new clients. I am not able to Edit the insurance window for new or old client records. After clicking on icon to go to the next screen, it would show Loading with no other action(the spinner in not spinning).
OpenEMR Version
I’m using OpenEMR version 8.0.0
Browser:
MS Edge, Google Chrome and Opera
Operating System
I’m using: Windows Server 2022, Windows 11
Search
Did you search the forum for similar questions? Yes
Logs
Did you check the logs? Yes
Was there anything pertinent in them? Yes
Please paste them here (surround with three backticks (```) for readability.
“[Wed Mar 18 18:48:50.584916 2026] [php:warn] [pid 5968:tid 1960] [client ::1:61713] PHP Warning: Undefined global variable $dbase in C:\xampp\htdocs\openemr\interface\modules\zend_modules\config\autoload\global.php on line 66, referer: http://localhost/openemr/interface/patient_file/summary/insurance_edit.php
[Wed Mar 18 18:48:50.584916 2026] [php:warn] [pid 5968:tid 1960] [client ::1:61713] PHP Warning: Undefined global variable $host in C:\xampp\htdocs\openemr\interface\modules\zend_modules\config\autoload\global.php on line 66, referer: http://localhost/openemr/interface/patient_file/summary/insurance_edit.php
[Wed Mar 18 18:48:50.584916 2026] [php:warn] [pid 5968:tid 1960] [client ::1:61713] PHP Warning: Undefined global variable $login in C:\xampp\htdocs\openemr\interface\modules\zend_modules\config\autoload\global.php on line 66, referer: http://localhost/openemr/interface/patient_file/summary/insurance_edit.php
[Wed Mar 18 18:48:50.585217 2026] [php:warn] [pid 5968:tid 1960] [client ::1:61713] PHP Warning: Undefined global variable $pass in C:\xampp\htdocs\openemr\interface\modules\zend_modules\config\autoload\global.php on line 66, referer: http://localhost/openemr/interface/patient_file/summary/insurance_edit.php
[Wed Mar 18 18:48:50.596391 2026] [php:notice] [pid 5968:tid 1960] [client ::1:61713] SQLSTATE[HY000] [1045] Access denied for user ‘’@‘localhost’ (using password: NO)#0 C:\xampp\htdocs\openemr\interface\modules\zend_modules\config\autoload\global.php(66): PDO->__construct(‘mysql:dbname=;h…’, NULL, Object(SensitiveParameterValue))\n#1 C:\xampp\htdocs\openemr\vendor\laminas\laminas-config\src\Factory.php(124): include(‘C:\\xampp\\htdocs…’)\n#2 C:\xampp\htdocs\openemr\vendor\laminas\laminas-modulemanager\src\Listener\ConfigListener.php(343): Laminas\Config\Factory::fromFile(‘C:\\xampp\\htdocs…’)\n#3 C:\xampp\htdocs\openemr\vendor\laminas\laminas-modulemanager\src\Listener\ConfigListener.php(123): Laminas\ModuleManager\Listener\ConfigListener->addConfigByPath(‘C:\\xampp\\htdocs…’, ‘glob_path’)\n#4 C:\xampp\htdocs\openemr\vendor\laminas\laminas-eventmanager\src\EventManager.php(320): Laminas\ModuleManager\Listener\ConfigListener->onMergeConfig(Object(Laminas\ModuleManager\ModuleEvent))\n#5 C:\xampp\htdocs\openemr\vendor\laminas\laminas-eventmanager\src\EventManager.php(170): Laminas\EventManager\EventManager->triggerListeners(Object(Laminas\ModuleManager\ModuleEvent))\n#6 C:\xampp\htdocs\openemr\vendor\laminas\laminas-modulemanager\src\Listener\ConfigListener.php(148): Laminas\EventManager\EventManager->triggerEvent(Object(Laminas\ModuleManager\ModuleEvent))\n#7 C:\xampp\htdocs\openemr\vendor\laminas\laminas-eventmanager\src\EventManager.php(320): Laminas\ModuleManager\Listener\ConfigListener->onLoadModules(Object(Laminas\ModuleManager\ModuleEvent))\n#8 C:\xampp\htdocs\openemr\vendor\laminas\laminas-eventmanager\src\EventManager.php(170): Laminas\EventManager\EventManager->triggerListeners(Object(Laminas\ModuleManager\ModuleEvent))\n#9 C:\xampp\htdocs\openemr\vendor\laminas\laminas-modulemanager\src\ModuleManager.php(101): Laminas\EventManager\EventManager->triggerEvent(Object(Laminas\ModuleManager\ModuleEvent))\n#10 C:\xampp\htdocs\openemr\src\Core\ModulesApplication.php(60): Laminas\ModuleManager\ModuleManager->loadModules()\n#11 C:\xampp\htdocs\openemr\interface\globals.php(770): OpenEMR\Core\ModulesApplication->__construct(Object(OpenEMR\Core\Kernel), ‘C:/xampp/htdocs…’, ‘interface/modul…’, ‘zend_modules’)\n#12 C:\xampp\htdocs\openemr\src\RestControllers\Subscriber\SiteSetupListener.php(159): require_once(‘C:\\xampp\\htdocs…’)\n#13 C:\xampp\htdocs\openemr\vendor\symfony\event-dispatcher\EventDispatcher.php(220): OpenEMR\RestControllers\Subscriber\SiteSetupListener->onKernelRequest(Object(Symfony\Component\HttpKernel\Event\RequestEvent), ‘kernel.request’, Object(Symfony\Component\EventDispatcher\EventDispatcher))\n#14 C:\xampp\htdocs\openemr\vendor\symfony\event-dispatcher\EventDispatcher.php(56): Symfony\Component\EventDispatcher\EventDispatcher->callListeners(Array, ‘kernel.request’, Object(Symfony\Component\HttpKernel\Event\RequestEvent))\n#15 C:\xampp\htdocs\openemr\vendor\symfony\http-kernel\HttpKernel.php(157): Symfony\Component\EventDispatcher\EventDispatcher->dispatch(Object(Symfony\Component\HttpKernel\Event\RequestEvent), ‘kernel.request’)\n#16 C:\xampp\htdocs\openemr\vendor\symfony\http-kernel\HttpKernel.php(76): Symfony\Component\HttpKernel\HttpKernel->handleRaw(Object(OpenEMR\Common\Http\HttpRestRequest), 1)\n#17 C:\xampp\htdocs\openemr\src\RestControllers\ApiApplication.php(123): Symfony\Component\HttpKernel\HttpKernel->handle(Object(OpenEMR\Common\Http\HttpRestRequest))\n#18 C:\xampp\htdocs\openemr\apis\dispatch.php(28): OpenEMR\RestControllers\ApiApplication->run(Object(OpenEMR\Common\Http\HttpRestRequest))\n#19 {main}, referer: http://localhost/openemr/interface/patient_file/summary/insurance_edit.php”
You can also turn on User Debugging under Administration->Globals->Logging User Debugging Options=>All :Yes