To whomever can help me. My name is Ken. I have been examining an EMR solution and I really like OpenEMR, especially v4. I have downloaded and installed v3.2 on my system with no problems (at least none that the system is telling me). I then go to the site. http://emr.georgedeweymedical.net//interface/login/login_frame.php. The username and pass is admin/pass so everyone can get it.
The problem is when you get in and you click Administration=>Practice there is a BLANK SCREEN. I have done everything I can think of to fix it. I have reinstalled it about 3 times. I have pinged other people asking if they have any clue. I have read everything I can think of and nothing. Zip, Nada.
I am almost willing to install PatientOS and try that for my small hospital. If anyone can go into the system and see for yourself that it is BLANK page on Practice screen and give me a hint of what to do I would REALLY APPRECIATE IT.
A white screen generally means that the PHP is crashing before it can run the script. On new installations, a lot of the time, there is not enough memory allowed per script in the php.ini file.
You may have to turn on debugging to see if there is any output before the crash.
What is your current operating system? and OS version?
PHP version?
MySQL version?
I am working with my provider to ensure that this is fixed. This is what I have from GigeNet.
Web server 1:
Dedicated - Intel Xeon Nehalem 5500 Series Special 209.212.146.33 Bandwidth - 10TB
CPU Type: 1 x Xeon E5520
Ram: 3 x 2GB DDR3
HDD(s): 2 x 1TB SATAII
OS: CentOS 5 x64
Control Panel: Plesk
Database Server 1:
Service Description: Dedicated - Intel Xeon Nehalem 5500 Series Special 209.212.146.35 Bandwidth - 6TB
CPU Type: 1 x Xeon E5504
OS: CentOS 5 x64
Ram: 3 x 2GB DDR3
HDD(s): 2 x 1TB SATAII
Control Panel: Plesk
MySQL
I will tell you how it worked out once the System Engineers implement the fixes.
OK I have been working with my ISP and they updated the php.ini settings. It seemed to work and the system is running faster. However when I go to the Practice link under Administration I now see this error:
Warning: require_once() : Unable to access /var/www/vhosts/georgedeweymedical.net/subdomains/emr/httpdocs/library/plugins…/…/translation.inc.php in /var/www/vhosts/georgedeweymedical.net/subdomains/emr/httpdocs/library/plugins/function.xl.php on line 26
I have done everything I can do. Every file and the entire folder structure have 777 permissions and I have looked at every line of code but I can’t figure out whats going on.
It looks like the path of ‘translation.inc.php’ file mentioned in 'library/plugins/function.xl.php’is wrong. Please perform the following changes in library/plugins/function.xl.php
In line # 26,
replace
require_once(dirname(__FILE__) . ‘…/…/translation.inc.php’);
with
require_once(dirname(__FILE__) . ‘…/translation.inc.php’);