I recently upgraded from V5 to V6, but our clinicians are running into problems when trying to create a new encounter. They don’t see the existing encounters which other administrators/physicians see it.
I’ve attached screenshot of the user account & encounters screen. Any idea what is going on? If I change users to a physician, it seems to show up.
Seemed like it was disabled in 6.0 for the clinician. if you change the ACL access, you will get that category list.
think it’s a code level change that affected acls instead, pretty sure acls were not touched
Yes, sorry I forgot to mention it.
hi @cyril, is the only issue that clinicians don’t see the options/selections from the Visit Category dropdown in the New Encounter form?
So @stephenwaite, the fix @Hari_Khanal mentioned was right. The ACL for clinicians weren’t there for some reason. I included it back and now they can see all the visit categories. Do you know if this was changed during database upgrade?
No, thinking that the code was changed which exposed the problem. Will take a look but glad you have a fix and thanks to @Hari_Khanal. Here’s what was added
