Newbie working on new installation. Having difficulty restoring from built-in tool following the wiki instructions. Any additional documentation of this? Secondly, I would like to update to 5.0. Can I restore the 4.2 restore-tar file on 5.0? Or do I need to restore 4.2? Using Ubuntu 16.04

How to Delete a Patient

Hi @Donald_Allison_PA ,

Would recommend first restoring to 4.2. Then would recommend doing the 5.0 upgrade after that.

Regard the restore, what specific issues are you having?



Using the build in backup tool file attempting a restoration.
Recovery step #3, how do I delete the web directory? The GUI would not let me.
Would it be a CLI command such as:
sudo rm -rf /var/www/openemr
Or is this not correct?


Got it! Thank you so for all your work


There is something useful tool I want to share with you on another way of backing up Openemr.
I find that the built in backup system in Openemr is cluncky and slow.
The better tool is Akeeba Solo. Please visit the website on how to use this. It is free as well. https://www.akeebabackup.com/products/akeeba-solo.html
This tool allows backup of the Openemr and database in phpmyadmin.
To restore the backup using Akeeba please visit https://www.akeebabackup.com/products/akeeba-kickstart.html
I hope this will help. It is definitely give us a lot of peace of mind if the system crash and there is backup available for this.
Good luck


Hi jhunyan,

How do you integrate openemr-5.0.0 to Akeeba for bckup and restore? Can you kindly show me the steps taken?




Hi Jack,

To use Akeeba backup for openemr 5, please visit https://www.akeebabackup.com/products/akeeba-solo.html
Download the core version

Documentation on how to use Akeeba backup solo can be found on https://www.akeebabackup.com/documentation/akeeba-solo/installation-updates-upgrades.html

You will need to have database connection information such as hostname, username, password and database name.

For example, if you host your openemr on http://www.domain.com, you will need the details above.

You then create a directory solo in the domain. For example, http://www.domain.com/solo

After that, you can upload the downloaded core version of Akeeba backup solo into the directory of solo http://www.domain.com/solo using FTP (eg. Firezilla) or CPanel.

The downloaded core version of Akeeba backup solo comes in zip format so you will have to extract it.

Once it is done, type http://www.domain.com/solo in the URL browser to launch Akeeba backup solo.

You will see the launch setup(configuration) page which ask you to input hostname, username, password and database. For ‘site root’, please click on the files you want back to backup. For example, public_html/domain

Then, click save and close on the top of the configuration page.

You are now ready to backup. Click on ‘Backup Now’ button.

It will run backup automatically. Please don’t close the page until backup is completed. Once backup is done, it will showed backup is completed. Backup file can be found in directory solo/backups. The backup file come in jpa format. There is video tutorial for this https://www.akeebabackup.com/videos/1212-akeeba-backup-core.html

To restore Openemr with Akeeba kickstart, please visit https://www.akeebabackup.com/products/akeeba-kickstart.html
Download core Akeeba kickstart

Documentation on Akeeba kickstart can be found on https://www.akeebabackup.com/documentation/akeeba-kickstart-documentation/using-kickstart.html

The backup file (in jpa format) need to be transferred to main directory under http://www.domain,com. Please upload downloaded Akeeba kickstart core into the main directory http://www.domain.com. The Akeeba kickstart core come in zip files and need to be extracted.

To launch akeeba kickstart, type http://www.domain.com/kickstart.php. From there, click on write backup file in jpa you want to restore and also click on write directly. You then click on restore. Please do not close the page while restore is happening. Once restore is completed, it will showed you to clean up files which you should click on it for security reasons. You should be able to use openemr by going to http://www.domain.com. There is video tutorial on this https://www.youtube.com/watch?v=11QuUndH3b8

I hope you have good luck with Akeeba backup solo. It will be good if you have a bit of knowledge about Joomla https://www.joomla.org/ as the Joomla is mostly run on Akeeba backup system which works very well.


Thanks for the information. I have fedora 24 and openemr-5.0.3 running on localhost as the server with workstation connected through wifi within a clinic with 3 consultation rooms/dispensary.

How do I do the backup? In Fedora 24, openemr is situated in the /var/www/html/openemr directory. Do I make a solo directoty here?


Hi Jack,

Yes, you will need to create a solo directory on /var/www/html/openemr/solo

Hope this helps