Situation
Unable to log in as Administrator. How can I troubleshoot this issue at both the application and database levels
OpenEMR Version
I’m using OpenEMR version 7.0.3
Browser:
I’m using: Google Chrome
Operating System
I’m using: Ubuntu 24.04
Search
Did you search the forum for similar questions?
Logs
error log
[Fri May 23 05:08:21.644744 2025] [php:warn] [pid 7273] [client 27.116.21.242:49924] PHP Warning: Undefined array key
“form_pid” in /var/www/html/smartemr/interface/main/calendar/add_edit_event.php on line 716, referer: http://smart-em
r.com/interface/main/calendar/add_edit_event.php?date=20250701&eid=36&prov=true
[Fri May 23 05:08:21.644776 2025] [php:warn] [pid 7273] [client 27.116.21.242:49924] PHP Warning: Undefined array key
“form_room” in /var/www/html/smartemr/interface/main/calendar/add_edit_event.php on line 720, referer: http://smart-e
mr.com/interface/main/calendar/add_edit_event.php?date=20250701&eid=36&prov=true
[Fri May 23 05:23:01.286995 2025] [php:warn] [pid 8781] [client 27.116.21.242:50012] PHP Warning: Undefined array key
“form_pid” in /var/www/html/smartemr/interface/main/calendar/add_edit_event.php on line 716, referer: http://smart-em
r.com/interface/main/calendar/add_edit_event.php?date=20250523&eid=7&prov=true
access.log
122.162.230.20 - - [23/May/2025:01:18:59 +0000] “POST /library/ajax/dated_reminders_counter.php HTTP/1.1” 200 446 “htt
p://smart-emr.com/interface/main/tabs/main.php?token_main=YzVim0AV8Rb5DWI7XPTzCsFvtldwfc8J6TczgtKR” “Mozilla/5.0 (Wind
ows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/136.0.0.0 Safari/537.36 Edg/136.0.0.0”
122.162.230.20 - - [23/May/2025:01:18:59 +0000] “POST /interface/main/dated_reminders/dated_reminders.php HTTP/1.1” 20
0 446 “http://smart-emr.com/interface/main/messages/messages.php?form_active=1” “Mozilla/5.0 (Windows NT 10.0; Win64;
x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/136.0.0.0 Safari/537.36 Edg/136.0.0.0”
106.119.167.146 - - [23/May/2025:01:25:40 +0000] “GET / HTTP/1.1” 302 219 “-” “Mozilla/5.0 (iPhone; CPU iPhone OS 13_2
_3 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.0.3 Mobile/15E148 Safari/604.1”
106.119.167.146 - - [23/May/2025:01:25:40 +0000] “GET /interface/login/login.php?site=default HTTP/1.1” 200 3325 “http
://smart-emr.com” “Mozilla/5.0 (iPhone; CPU iPhone OS 13_2_3 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) V
ersion/13.0.3 Mobile/15E148 Safari/604.1”
134.209.190.226 - - [23/May/2025:01:26:19 +0000] “GET / HTTP/1.1” 302 256 “-” “Mozilla/5.0 (X11; Linux x86_64; rv:136.
0) Gecko/20100101 Firefox/136.0”
134.209.190.226 - - [23/May/2025:01:26:20 +0000] “GET /interface/login/login.php?site=default HTTP/1.1” 200 3363 “-” "
Mozilla/5.0 (X11; Linux x86_64; rv:136.0) Gecko/20100101 Firefox/136.0"
134.209.190.226 - - [23/May/2025:01:26:20 +0000] “GET /public/images/logos/core/favicon/favicon.ico HTTP/1.1” 200 1538
9 “OpenEMR Login” “Mozilla/5.0 (X11; Linux x86_64; rv:136.0) Gecko/20100
101 Firefox/136.0”
199.244.88.232 - - [23/May/2025:02:21:30 +0000] “GET / HTTP/1.1” 302 200 “-” “Mozilla/5.0 (X11; Linux x86_64) AppleWeb
Kit/537.36 (KHTML, like Gecko) Chrome/105.0.0.0 Safari/537.36”
199.244.88.232 - - [23/May/2025:02:21:30 +0000] “GET /interface/login/login.php?site=default HTTP/1.1” 200 3309 “http:
//smart-emr.com” “Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/105.0.0.0 Safari/537.3
6”
217.113.194.36 - - [23/May/2025:02:51:02 +0000] “GET /robots.txt HTTP/1.1” 200 310 “-” “Mozilla/5.0 (compatible; Barkr
owler/0.9; +https://babbar.tech/crawler)”