RingCentral Sandbox issues

Situation
I have setup the RC sandbox account and have authorized the connection between https://platform.devtest.ringcentral.com and my platform. When attempting to send a fax I receive the following message:

Error: Client error: POST https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension/~/fax resulted in a 400 Bad Request response: { “message” : “Bad Request”, “errors” : [ ] }

Logs
Did you check the logs? yes
Was there anything pertinent in them?

file_get_contents(/tmp/MVH): failed to open stream: No such file or directory in /var/www/localhost/htdocs/openemr/interface/modules/custom_modules/oe-module-faxsms/controllers/RCFaxClient.php on line 355 referer: https://**************.com/interface/modules/custom_modules/oe-module-faxsms/contact.php?isDocuments=false&isQueue=queue&file=/tmp/MVH

Any direction on how to resolve this would be appreciated.

In the setting what did you set the OAuth Redirect URI to?

I got it working. The fax demands a very specific format to work (+1faxnumber). If +1 is not put in front of the fax number in sandbox mode, a post error will be thrown. The Oauth Redirect URI was set based on an earlier exchange between you and Jerry Padgett. It was accepted without incident.

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