ecavalier wrote on Monday, April 01, 2013:
I’m using Office Ally for the clearing house, and I have a problem with claims, because all claims have incorrect rendering provider info.
When I’m creating new claim in encounter, it showing automatically correct provider name. But when I sending claim to Office Ally, on field 33 showing facility name.
Please help me to resolve this problem.
ecavalier wrote on Friday, April 05, 2013:
Very good forum, now body reply to help resolve this problem.
Thank You
cverk wrote on Saturday, April 06, 2013:
I also use Office Ally, and have not had a problem with this. What you are describing seems like the correct format. Line 24K should have the providers NPI number and line 33 should be the name and NPI under which you bill, which in my case is also the line 32 rendering facility. So under administration/facilities I have marked the facility as both the billing and service location. Under administration/users I have marked myself as provider with the default facility the rendering/billing facility. I presume if you need a different billing facility, you need to add it as a second facility under administration/facilities and mark it as the billing facility.