Provider Not Available for creating pt appointment

(Jerry Zak) #1

Global Settings specifies Calendar Starting Hour at 7am and Ending Hour as 8pm, with 15 min Intervals.

I have three (3) users: 1 Admin, 1 Front Office, and 1 Provider.

Provider’s In Office hours are set at 9am, no (0 min) duration, Repeating every workday, until end of current month.

Provider’s Out Of Office hours are set at 3pm, no (0 min) duration, Repeating every workday, until end of current month.

That creates a nice block from 9am to 3pm available for appointments.

If I want to add an appointment, I will pick on a specific day and in a Patient tab I will pick appropriate category, day, time, duration, search and pick a patient, and verify availability (which shows a whole bunch of available slots for next 7 days).

Upon clicking Save button, a message window is shown:

domain (here my domain name) says
Provider not available, use it anyway?
[OK] [Cancel]

If I select OK than the appointment is force created.

If I select Cancel than I am put back at the appointment setup window, where I can change days or times, but upon selecting OK nothing will happen (so the message window will not be shown again but also the appointment will not be saved as well)

So my main concern is the issue of the message window telling me that the provider is not available (and of course not letting me set the appointment unless I choose to force the use of the day/time slot)

OpenEMR Version
I’m using OpenEMR version v5.0.1 (6)

I’m using: Chrome v73.0.3683.103

Operating System
I’m using: Win 7 & 10 on the end user hosts. Ubuntu on the server.

Did you check the logs? Was there anything pertinent in them? Paste them here (surround with three backticks (```) for readability

(Stephen Waite) #2

thanks for the bug report @jerry , opened new issue, it looks like there is a problem in the code