Product screen overlay issues

mincey85 · April 12, 2020, 7:28pm

Situation
I just upgraded to 5.0.2 and there ar some screen overlay issues;

Once I select and encourtine then click administratitve>fee sheet>poroducts the screen where products are listed changes to the product screen but remnants of the prior "fee sheet"screen remain and as a result we cannot select the products; also when we enter products into the inventory is says they are not there in stock wen we try to sell them yet shows we have them in number but not on check out.
OpenEMR Version
I’m using OpenEMR version 5.0.2

Browser:
I’m using: Friefox and chrome

Operating System
ubuntu 16.4 or windows 10

Logs
Did you check the logs? No
Was there anything pertinent in them? Paste them here (surround with three backticks (```) for readability

stephenwaite · April 13, 2020, 1:49am

hi @mincey85, did you clear the browser cache?

mincey85 · April 27, 2020, 3:31am

No - I will try that.

Thanks
T

nursejeff · May 11, 2020, 8:48pm

nursejeff · May 11, 2020, 8:50pm

When I use my dropdown ICD-10 selector, the OK and Canel button are covered by the Search area.

Same thing happens with my procedure dropdown.

How can I fix this?

I did clear my browser history. I use mostly chrome but this happens in Firefox also. I’m happy to check the logs just remind me how to do it.

stephenwaite · May 11, 2020, 9:52pm

hi @nursejeff, have you tried it in tabs mode?

nursejeff · May 12, 2020, 10:57am

Yes @stephenwaite, it does the same thing in Tabs mode.

mincey85 · May 25, 2020, 2:55pm

I thought this might be addressed by the patch-3 but alas - nothing. We cannot use the inventory feature that we have become so dependent on to track supplements

stephenwaite · May 25, 2020, 3:09pm

hi @mincey85, which of the drugs and products dropdowns were you using?

mincey85 · May 25, 2020, 4:03pm

We arrive from the Fee menu after an encounter we choose fees>fee sheet> then click products> then the list of products appears and the previous screen “fee sheet” persists as an overlay

stephenwaite · May 25, 2020, 7:43pm

ok @mincey85 , change this value to 99

mincey85 · May 26, 2020, 12:21am

I don’t see what code_choices.css variable should be changed to 99, Please advise.

T

stephenwaite · May 26, 2020, 11:42am

it’s the highlighted line

mincey85 · May 26, 2020, 1:01pm

It was not highlighted in Edge but then I used a different browser and I see it now; thanks! just an FYI another tyro such as I has that problem. I have the files on the server to restore so we should make an appointment to handle that. Do you recall?

nursejeff · May 26, 2020, 6:36pm

@stephenwaite will changing this help the ICD-10 and CPT dropdown boxes also?

mincey85 · May 27, 2020, 10:54am

Okay done - simple!

That seems to have handled it! Thanks.

Be well!

nursejeff · May 28, 2020, 2:07pm

It did not work for cpt code and ICD-10’s. Did I need to restart my server after making those changes or adjust something else?

mincey85 · May 28, 2020, 2:45pm

Hi Jeff;
I am not sure. Perhaps Steve may have some experience with that issue - it sounds a bit different than my issue. This change related directly to the fee_sheet form.

nursejeff · June 2, 2020, 2:02pm

OK, I just discovered that this does not happen in Firefox, but it does happen in Chrome. I actually am running the two browsers side by side for more efficient chart review. I tried to do the billing in Firefox and it worked.

Help please.

Jeff

stephenwaite · June 3, 2020, 9:35pm

did you clear the cache in chrome?