Problem in Offsite Patient Portal

arnabnaha wrote on Sunday, June 10, 2012:

Hi
There is problem in offsite patient portal by ZH HEALTHCARE…Whenever I try to create an appointment from the portal after selecting provider and facility and all the date and time…and click GO…there is no options to select the available empty slots in the portal. The select box doesnot appear at all…Please help…

Dr. Arnab Naha

bradymiller wrote on Monday, June 11, 2012:

Hi,

I am guessing Z&H will likely reply here, but if not, I’d suggest contacting them directly regarding this bug.

-brady
OpenEMR Project

arnabnaha wrote on Thursday, March 07, 2013:

Hi…
Again a problem in offsite patient portal…If you edit your profile from mydocsportal page and hit save, nothing happens. The save button is dead…it doesnt work at all…Please fix it…

lamspc wrote on Saturday, November 23, 2013:

Hi,
I enabled the zh off site portal and then registered. Appeared to be working for a while. However, after unchecking the offsite portal box and then re-enabling it, I cannot get into the portal site from the left panel “portal activity” - giving an error message ‘INVALID USER NAME OR/AND PASSWORD.’ I retyped the password under admin>globals>portal, but no luck
There does not appear to be any mechanism for retrieving a lost password or resetting it. Any help appreciated.