Pharmacy Dispensary - Dispensing not reducing QoH

fnv4a wrote on Monday, January 05, 2015:

Hi Everyone,

I’ve done an OpenEMR install afresh on an Ubuntu Server and have followed instructions on http://www.open-emr.org/wiki/index.php/Pharmacy_Dispensary_Module to setup the items to sell in the Pharmacy.
While the list of drugs shows up in the “in-house --or select from inventory–”, whenever I “save and dispense”, the Quantity-on-Hand in the inventory does not reduce.
Also, Reports >> Inventory >> Transactions does not show any sales reflected.

Would really appreciate some help on this, pls.

fsgl wrote on Tuesday, January 06, 2015:

To activate decrementing of inventory, the number after “On Hand” must be something besides zero.

fnv4a wrote on Tuesday, January 06, 2015:

Thanks FSGL.

I do have >0 in QoH. Here’s some snapshots:

Adding a new lot of Asprin:
Add new lot
full image

Modifying an existing lot of Asprin:
Modify an existing lot
full image

visolveemr wrote on Tuesday, January 06, 2015:

Hello

For the steps how to dispense the drugs from Inventory Module you can look into this Pharmacy Dispensary Module - FAQ link.

Thanks
OpenEMR Customization/Support Team,
ViSolve Inc
services@visolve.com
Demo’s @ ViSolve Demo Library

fnv4a wrote on Tuesday, January 06, 2015:

Thanks ViSolve,

I have literally followed all these steps and as can be seen in these snapshots


the QoH shows figures >0

fnv4a wrote on Tuesday, January 06, 2015:

Update:
I’ve tried the save and dispense on the OpenEMR online demo and it works fine.
Now when comparing, I see that when I click the save and dispense on the online demo, it brings up the pop-up for the prescription label while on my install the prescription label pop-up doesn’t come.

visolveemr wrote on Tuesday, January 06, 2015:

Hello

Your browser may be preventing the popups to open for your site. Try enabling the popup’s in browser for your site, this will resolve the issue.

Thanks
OpenEMR Customization/Support Team,
ViSolve Inc
services@visolve.com
Demo’s @ ViSolve Demo Library

confusedloulou wrote on Thursday, September 01, 2016:

Hi

My pop up for the prescription label isn’t opening. I have tried enabling pop ups but it still hasn’t appeared. It works fine on the demo though. Any help would be appreciated.

Thanks
Louise

visolveemr wrote on Thursday, September 01, 2016:

Hi Louise,
Please share more details from which screen your not able to get the prescription.

Thanks,
ViSolve OpenEMR Support Team
ViSolve

confusedloulou wrote on Friday, September 02, 2016:

When I add a prescription the Pop up box for the prescription doesn’t appear and the stock inventory does not increase. I have gone through previous solutions to this problem listed on the forum but nothing has worked. Pop ups are allowed, I have read the pharmacy dispensary module information and I have included all drug information including the NDC. I am able to do the above in the demo following the same steps. What am I missing?

visolveemr wrote on Friday, September 30, 2016:

Hi Louise,

After clicking the Save and Dispense button in the Dispensary module, a dialog for a prescription label should appear.

  • This indicates a successful dispensation.

  • If the dialog for the label does not appear, check the browser setting and enable popups.

  • If On Hand, in configuration of the Dispensary module, is left as zero; when the Save and Dispense button is clicked, a dialog will appear, warning the user that there is no inventory; therefore this function cannot be completed.

N.B.: On hand number will not decrease without the generation of the prescription label.

For the steps how to dispense the drugs from Inventory Module you can look into this http://www.open-emr.org/wiki/index.php/Pharmacy_Dispensary_Module#Activate_Pharmacy_Dispensary_Module

Thanks
OpenEMR Customization/Support Team,
ViSolve Inc
services@visolve.com