I am running into a couple of issues with the Patient Privacy feature.
Several of our clients see more than one provider within our group. I can assign a client to one provider with the patient privacy feature, but I can’t assign them to more than one. Anyone have any suggestions on how to address this?
I have assigned several clients to specific providers using the patient privacy feature but those clients are not showing up as a client for the provider I have attached them to. I’ve double checked they were added as a client, but I cannot assign them to their provider. Thoughts?
Hi @dmnlbh
Check my perceptions here, but I think the client/ provider assignment you’re trying to make goes the wrong way.
Per the docs, a provider is ‘attached’ to a client, which gives the provider access to that client’s record. Sounds like you’re trying to go the other way and attach a client to a provider.
And as many providers as desired may be attached to a single client.