I am using latest XAMPP / Windows with installation v 7.02.
After following all portal instructions as far as I can research and then accessing the portal logon window and entering correct portal user_logon name and password, I either get an HTTP error 500 or a white blank screen with “problem loading page”.
The relevant error logs are as follows:
[Sun May 05 11:18:23.504789 2024] [php:warn] [pid 1596:tid 1680] [client ::1:49281] PHP Warning: require_once(C:\xampp\htdocs\openemr./…/interface/globals.php):
Failed to open stream: Permission denied in C:\xampp\htdocs\openemr\portal\verify_session.php on line 60, referer: https://localhost/openemr/portal/index.php?site=&w
I did change permissions on both verify_session.php and index.php for everyone full access.
I have followed all the user guides up to date and older on establishing and activating the patient portal. Including Admin portal defaults and also the specific user demographics required for the user to access the portal. The Admin physician user is also activated for the portal. I have made sure to close all EMR regular sessions and using a different browser to access the portal. I have unchecked the Enforce E-mail in portal log on dialog, so I am only using the created logon user name and password credentials for a newly created user that is activated for the portal so avoiding any SMTP issues etc.
I have seen other posts with some similar error logs and I did try changes suggested in the verify_session.php and also get_patient_info.php, without success. Perhaps there is something else I am missing that can help me further?
Thanks