Patient portal error. 'Something went wrong. Please try again'

Situation
Describe your problem here

OpenEMR Version
I’m using OpenEMR version 7

Browser:
I’m using:

Operating System
I’m using: Chrome

Logs
I tried to login into patient portal. I got message ‘Something went wrong. Please try again’

Is there still a bug? I checked on previous posts which mentioned the same problem.

Please advise

Thank you


Hello @jhunyan -
Can you describe how much of the portal configuration you have completed? That error is typically seen with a portal that has not been fully configured, and the most commonly omitted settings are the SMTP host. But several other settings are needed, too.

Some considerations:

A portal account can be set up and used without having SMTP configured, but no credential confirmation messages will be sent, and that error message you saw may be displayed.

Best- Harley

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