Patient payments showing as "unknown"

Management and Administration
1

nursejeff wrote on Thursday, April 25, 2013:

When using the side bar pop up patient payments, we are noticing the payment shows up as “unknown”. It applies it to the correct encounter, but creates a new line item as “unknown”. I have tried several tests and can not determine the reason for this?
have we missed something??

Jeff/Peggy

2

apmuthu wrote on Sunday, April 28, 2013:

See if the issue is resolved with file taken from: