OpenEMR install question. Help please!

latinclinic wrote on Thursday, June 04, 2009:

Hello,

I am trying to install OpenEMR on a windows vista computer. After the initial installation of the xampp-openemr-3.0.1 folder on my c drive I follow these instructions (http://www.oemr.org/modules/wiwimod/index.php?page=WindowsXamppPackageInstallation) to install the my sql as a service but after clicking the icon the CMD box opens up and says " Installing MySQL as a service access denied". We are a small clinic and are not very tech savy so I really don’t know what to do. I searched the forums to no avail. I don’t know if you are the right contact but we could really use some help on how to fix this problem. Thanks in advance!

bradymiller wrote on Friday, June 05, 2009:

hey,

Sounds like you don’t have access to add services to your windows system(on vista it means somebody (the admin) has gone out of their way to not give you full access).

Follow the instructions under ‘Installation NOT as service’ instead.

-brady

ideaman911 wrote on Friday, June 05, 2009:

Also make certain to rename the file

c:\xampp\mysql\bin\winmysqladmin.exe as something else

(I like nousewinmysqladmin.exe) so you prevent problems

caused by clicking Svc buttons.

I suggest reviewing my instruction set for Install & upgrade in Windows.  The service may already be locked in, which prevents it from working, and may have to be removed before you can proceed.

Joe Holzer    Idea Man
http://www.holzerent.com

latinclinic wrote on Friday, June 05, 2009:

Hi thanks for the quick response! I installed the program on a different vista computer then followed the instructions for Installation not as service. Afterward I go to http://localhost/openemr where the login screen comes up. I enter admin and pass respectively and then I get a blank page (here is the url i get: http://localhost/openemr/interface/main/main_screen.php?auth=login) Where did I go wrong?

bradymiller wrote on Friday, June 05, 2009:

hey,
What drive/directory did you install it (should be at C:\). If your installed in the wrong place, then move it to C:\. If your installed in the right place and still have problem let me know, and I’ll point you to your logfile which you can then copy/paste here.
-brady

latinclinic wrote on Friday, June 05, 2009:

Hi,

I dl and extracted it to C:\Users\MyComputerName\Desktop. Is there somewhere else in the C:\ drive I should have installed it to? I appreciate your help.

bradymiller wrote on Friday, June 05, 2009:

hey,

You need to move the entire xampp directory to the root of your C: directory. So you will end up with a C:\xampp directory then. Hopefully you have permission to do this (if not, there is a way to get it to work in your desktop directory, but it’s a bit involved and requires editing of a configuration file).

-brady

latinclinic wrote on Friday, June 05, 2009:

Hi,

Thanks that did it! I appreciate your help.