Open EMR site is very slow

Support
1

Situation
Open EMR site is very slow and getting authentication error while creating new patient

OpenEMR Version
I’m using OpenEMR version 7.0.2

Browser:
I’m using: chrome , edge

Operating System
I’m using: windows

Search
Did you search the forum for similar questions? Yes

Problem details
I have developed automation testing scripts in playwright and tried 3 scenarios . All are failing due to site slowness. I have been working on this for a week. I have a demo today . Could you please check asap.

2

Good luck with your demo. I suggest following the OpenEMR instructions to setup your own version of the software. Relying on a third party for an important work product that you don’t have a service contract with an SLA is always pretty dangerous if your job depends on it.

We intentionally slowed down the infrastructure for people hammering our demo sites with automated testing as we’ve been dealing with that a lot lately. Wouldn’t be a problem if people were donating significant funds for us to scale out the infrastructure… or if a group wanted a dedicated testing environment and donated to the foundation to provision that…

Again good luck.

2 Likes
3

Thank you for your response , I understand . Going forward I will follow setting up own version of software as you suggested.

1 Like
4

My installed openemr on ubuntu 24 is very very slow , I searched many threads on the forum , what is the latest fix you can link me to please? I am on 7.0.2 patch 3.

5

You’re not providing enough detail to diagnose your issue. What hardware are you running on. Ram/CPU, etc. Is it the API, or when you login? Calendar? Every single page request? Did it just recently get slow or has it always behaved this way?

Pretty difficult to diagnose your issue without understanding more what you are doing.