Situation
Describe your problem here
OpenEMR Version
I’m using OpenEMR version: 7.04
Browser:
I’m using:Google Chrome
Thank you all for your dedicated time to upgrade the new realse. please note that I tried to make fresh install and get stuck in this page. anyone have a solution. thanks in advance.
How did you install openemr?
Any logs?
I have the same problem on Rocky Linux 9.7 whit nginx, tell me if you have a similar distro so I can look for the error. This is my nginx log:
2025/12/30 13:26:00 [error] 755#755: *105649 FastCGI sent in stderr: “PHP message: PHP Warning: Undefined array key “collate” in openemr/setup.php on line 1129; PHP message: PHP Fatal error: Uncaught TypeError: Installer::collateNameIsValid(): Argument #1 ($name) must be of type string, null given, called in openemr/setup.php on line 1129 and defined in openemr/library/classes/Installer.class.php:177
Stack trace:
#0 openemr/setup.php(1129): Installer->collateNameIsValid()
#1 {main}
thrown in openemr/library/classes/Installer.class.php on line 177” while reading response header from upstream, client: 104.23.237.86, server: uriarte.ar, request: “POST /openemr/setup.php?site=default HTTP/2.0”, upstream: “fastcgi://unix:/run/php-fpm/www.sock:”, host: “xxxxx.xx”, referrer: “https://xxxxxx.xx/openemr/setup.php?site=default”
@moussa cpanel I am not sure about the linux OS but i have bean installing old version on the same hosting company. i am trying to find any error log but i was not able to find it all i can see from the dev tool via browser is nothing is the css file.
this is my first time facing this issue all the old issue over the old version i was able to fix thim
What are you selecting for collate? I don’t see how a non-string is passed in to the collate verifier.
Hi jerry so during installation when i set the SQL infomration it states conctcted then it shows a blank page
I’m not passing any values. I’m doing it with a pre-existing database. I’ve always created them with charset utf-8mb4, collation utf8mb4_general_ci
yep but if I remember right step 4 or 5 asks for collation however maybe not if database exists.
@luisuriarte This holds a potential fix if you want to test. Just use the installer class. Title is deceiving.
@sjpadgett I’ll try it, either by creating a database in the new installation or by choosing one. I’ll let you know.
