We don’t often print provider’s notes, so we can’t identify exactly when this started however, it was not happening prior to our current version update v4.2.0(3) We have worked around the issue by remarking out the offending code (lines 215 through 220) and we are wondering if E-Sign could have something to do with this? We did not want to implement e-sign so we unchecked all the boxes on the globals>esign tab at the time of upgrade and since we had no signature image file (jpg) in the CAMOS directory, the printed encounters had only “Digitally Signed” at the end. Which worked for us until now. Does e-sign work with CAMOS? (Wiki pages are not helping in this instance and forum search for camos e-sign reveals 0)
Let me know if there is anything I can do to help. I tend to customize notegen.php more than any other file. You can even hardcode signature text into it if that helps in your situation. Just yesterday, I created a separate link to notegen.php to digitally sign individual notes because I am going from printing every single note to paper and having patients sign an agreement at the bottom to just printing straight to PDF.