No edit space for portal messaging

htuck · December 28, 2023, 11:25pm

Hello All; @sjpadgett in particular-

I don’t think this has been asked already…
I’m working on a 7.0.2-dev release and trying to send a secure message to a patient through the portal.
Got into Portal Dashboard/ Mail; in Secure Messaging clicked ‘Actoins’ then Compose New’

As you see, I can address the message and give a subj but that ‘Send’ button is all there is-- no compose text area. And I click 'Send, and it… sends the empty message to the pt’s portal

I can look in the Sent messages in the EMR, or the pt’s portal acct inbox, and the message is there, just empty.

From the portal, the ‘Compose Message’ thing does the same as in the EMR: just a ‘Send’ button, no edit text area.

Am I missing a patch, or a global setting or something?

Admin note: fix is in this message No edit space for portal messaging - #3 by sjpadgett

sjpadgett · December 29, 2023, 1:05am

Fyi I added SMS from secure mail if my module is on. My testing from master/7.0.2 dev works fine.

To see entire message you need to click the message. Also there is not an edit for message but you can reply and the message you’re replying from will be include in the editor. Messages are treated as conversations where all messages associated with the original will be chained in order.
If patient has any unread messages they are automatically taken to secure mailbox on portal login.

Portal:

Unsure what your issue is Harley but I haven’t seen any complaints for messaging in a long while. I may be on a different dev version than you so if you feel we need to look into further let me know and will try to duplicate what you’re seeing.
Thanks for looking after a lot of folks with portal questions(and many other categories).

sjpadgett · December 29, 2023, 1:10am

Oh nuts @htuck I totally missed the issue. There is a bug where the editor will not show and I fixed for next patch. Here’s the issue, fix and PR sorry i’m an air head today!

github.com/openemr/openemr

[CKEDITOR] Error code: invalid-lts-license-key.

opened 06:11PM - 10 Dec 23 UTC

Vijay-Nirmal

Bug For Prior Version javascript

### Describe the bug CKEditor is not loading, its just shows an empty test ar…ea without any button and other functionality in the page is also not working like "Question Mark", "New Paragraph" buttons. <img width="871" alt="image" src="https://github.com/openemr/openemr/assets/24755596/5734ae90-0c1a-4937-9889-607b85a46518"> When I checked the console, I could see "[CKEDITOR] Error code: invalid-lts-license-key." error. <img width="669" alt="image" src="https://github.com/openemr/openemr/assets/24755596/3994b6ee-40d1-4051-874b-76631a5f4c7c"> ### To Reproduce I was also able to reproduce it in a demo instance provided by OpenEMR itself Steps to reproduce the behavior: 1. Open/click a field where the data type is "NationNotes" 2. In the dialog/popup, We can only see a plan text area without CKEditor getting loaded 3. Check the browser console to see the error message ### Expected behavior CKEditor loading properly and showing the format buttons in UI ### Client configuration Note: I was also able to reproduce it in a demo instance provided by OpenEMR itself - Browser: Microsoft Edge (Latest version) and Google chrome - OpenEMR version: 7.0.2 - Operating system: Windows 11 23H2

htuck · December 29, 2023, 4:52pm

Hi @sjpadgett - thx for the quick fix for this, I appreciate ya!
Don’t feel too bad, you as an airhead have more on the ball than most people with a meathead… (??)
Happy Holidays- HT