Hi, all new patient profiles that are being created in the EMR have a secondary insurance group number that is being automatically generated by the EMR. This is causing issues with Medicare submissions if it is not caught by the staff.
Any idea how to fix this bug and stop the auto generated fields from being created that I circled in the photo below? BTW it is the same number “518940489” generated in each new profile.
Thanks
Welcome Back DR!
Does the number 518940489 mean anything? Is it a provider ID of some sort?
Hi @gizmodoc , that looks like an older version. For a stop gap you could and an if statement to the code for the group number checking to see if the claim type is Medicare.
($claim->claimType() === 'MB')
Hi Stephen, Im running 7.0.2. I would like to eliminate this random number from being automatically generated in the GROUP NUMBER field under SECONDARY INSURANCE but I dont know where to find the code for it. Any idea?
It happens to cause problems for Medicare but I don’t ever enter patients secondary information. Id prefer for all of the fields to be blank by default, which they all are except for the 2 that I circled in the screen shot.
Thanks
It means nothing that Im aware of. Its a random number automatically generated in this same field in all new patient charts that are created. Id like to have this field blank by default, as are the other fields in the section.
The only places that Group Number can be set to my knowledge as a strictly front-end user is Practice settings → Insurance Numbers →
I tried some testing to replicate the issue but was unable to over here. More details on the new patient form fields you’re having filled in while creating a new patient would be helpful.
Also, you could try turning off Swap primary insurance in your config settings to see if that might do the trick.
hi @gizmodoc , ok, did you install the first patch?
I dont remember to be honest. How can I find that out?
When a new patient is created:
The secondary insurance group number is autogenerated for every single new patient created.
under User settings in the top right, About OpenEMR
Version Number 7.0.2
Maybe a new bug but would install first patch.
