We’re using ClaimRemedi for a new provider and they are rejecting claims.
The main problem I’m seeing is the NM1, N3 and N4 lines basically being blank at the service level.
LX1~
SV1HC:99204:25375.00UN11:2:3:4~
DTP472D820181115~
NM1DK*1~
N3~
N4~
This happens because the “billingProvider” is blank because nothing is filled in the Billing Options Form.
In claim it assumes a default box17Qualifier of ‘DK’… I think the default box17Qualifier should be null indicating nothing is being specified or perhaps there is another upstream check to indicate that no Billing Options are specified like billing_options is null?
public function box17Qualifier()
{
//If no box qualifier specified use "DK" for ordering provider
//someday might make mbo form the place to set referring instead of demographics under choices
return empty($this->billing_options['provider_qualifier_code']) ? 'DK' :
$this->billing_options['provider_qualifier_code'];
}
I would like to make the changes in a way the community will accept (a new concept for me!) so wanted to check in and get some suggestions.
Also - should I enter these as issues and bypass the forum?
Thanks,
Kyle