We typically post insurance payments from Batch Payments. When we click on the "Show Primary complete it does gives us the outstanding 2ndary claim line however it also gives us every paid closed claim line also as in 2nd screen shot.
, when we input payment and click on post it goes to this next screen.
then if we "search payment to see if it is posted correctly it shows as unapplied.
at that time it also does not reflect payment in our daily balance.
