Situation
My AWS EC2 instance of OpenEMR Express Plus is no longer allowing any of the users to login longer. Instead it only shows the “Invalid username or password” error message. Both I and the nurse practitioner know we are using our correct passwords. I suspect it may have something to do with the password expiring since I deployed the instance on AWS Cloud servers back in early March and it is now nearing the end of October. However, I do not know what I need to access and how to access it to change any line of code to allow us to sign in again (reset the timeframe for password reset, etc.). Unfortunately, I need into this instance without deleting any data stored on it as we have used it already and need that documentation. Urgently if possible as some of the data is needed as soon as I can have access to it. Any help navigating this issue would be greatly appreciated.
OpenEMR Version
I’m using OpenEMR version: OpenEMR Express Plus v7.0.0 cloud deployment
Browser:
I’m using: Google Chrome
Operating System
I’m using: Windows 11/AWS Cloud Server (t3.small/free tier)
Search
It seems the ones who resolved it were using a different setup for server deployment and maintenance that I am.
Logs
Did you check the logs? If someone could assist me in finding the logs, I will post them in a comment. It seems AWS needs the instance to be deployed with specific settings to allow logs to store in the CloudWatch logs and I must have not set that up correctly because no logs are stored there.
Was there anything pertinent in them?
Please paste them here (surround with three backticks (```) for readability.
You can also turn on User Debugging under Administration->Globals->Logging User Debugging Options=>All