Login problem

cresacad wrote on Monday, October 22, 2012:

I have installed OpenEMR on MS Server 2003.  When I type “//localhost/openemr/” in my browser address box the screen says “Redirecting…” forever and nothing happens.  How can I fix this so I can login?

bradymiller wrote on Friday, October 26, 2012:

Hi,

Need some more information:
OpenEMR version?
Use the XAMPP-OpenEMR windows package?
Anything showing up in the php error log?

-brady
OpenEMR

cresacad wrote on Friday, October 26, 2012:

Hi Brady, thanks for your help!

OpenEMR version 4.1.0
XAMPP-OpenEMR windows package? Yes
Where do I find the php error log?

-Michael

cresacad wrote on Saturday, October 27, 2012:

Brady, I found the error log but I can’t post it’s contents because the forum thinks it’s spam???

Michael

mhobbsca wrote on Sunday, October 28, 2012:

Error Log:

   PHP Deprecated:  Assigning the return value of new by reference is deprecated in C:\\\\xampp\\\\htdocs\\\\openemr\\\\library\\\\adodb\\\\adodb.inc.php on line 3545, referer: http://localhost/openemr/interface/main/main_screen.php?auth=login&site=default
‘faxstat’ is not recognized as an internal or external command,
operable program or batch file.

mhobbsca wrote on Sunday, October 28, 2012:

By the way, “cresacad” and “mhobbsca” are both me.  I have two logins because I lost the first one, created a new one, then found the old one again. :slight_smile:

Michael

yehster wrote on Monday, October 29, 2012:

http://www.open-emr.org/wiki/index.php/Common_Installation_Problems#Blank_Screens_on_PHP_5.4.x
If you are running php 5.4.x, then that error is fatal and can be resolved by installing the latest patch.  However, with older versions of php, what you are seeing is just a warning. (Looks like the case to me).  If you see lots of similar instances in your log mentioning deprecated/ return by reference, then you’ve got a different problem.  However installing the patch or changing your php.ini settings to ignore them might help you reduce the clutter in your error log and identify your problem.

cresacad wrote on Monday, October 29, 2012:

I verified it’s not a time zone issue.  I upgraded to 4.1.1.  I applied the latest patch.  I upgraded PHP to 5.4.  Now, when I go to //localhost/openemr in my web browser, it says “connecting” but nothing happens.

Michael

cresacad wrote on Monday, October 29, 2012:

Today I’m getting the main screen with the left side menu but empty frames on the right.  This is becoming very frustrating!  I’m about ready to move to another EMR.

Michael

cresacad wrote on Monday, October 29, 2012:

Is there a live support number I can call?  My practice can’t be down this long.

Michael

tmccormi wrote on Monday, October 29, 2012:

There are several professional support organizations that sell support services.  See:
* http://open-emr.org/wiki/index.php/OpenEMR_Support_Guide
and
* http://open-emr.org/wiki/index.php/OpenEMR_Professional_Support
Tony
www.mi-squared.com / @tonymi2
oemr.org / @OEMR_org

cresacad wrote on Monday, October 29, 2012:

The error log show the following:

‘faxstat’ is not recognized as an internal or external command,
operable program or batch file.

Can this be my problem?  Where do I disable the command that calls ‘faxstat’?

Michael