Just Installed openemr cannot access login pg

tlalocan wrote on Sunday, March 28, 2010:

Hello I followed the following Instructions to install open EMR on my ubuntu computer:

1) Download package here: openemr_3.2.0-1_all.deb (MD5 sum: c234e4ad51574d95e75b7b09b1bae4a8)
2) Double click openemr_3.2.0-1_all.deb file (this opens the GDEBI Package Installer)
3) Click ‘Install Package’

    -Enter your Ubuntu password

4) During installation, click ‘Terminal’ occasionally to follow status and supply user input as needed

    -If prompted, create a mysql root password (applicable if installing mysql server)
    -If prompted, enter your mysql root password (during openemr installation)

5) Then login to OpenEMR, click in Ubuntu menu Applications-> Office-> Electronic Medical Records - OpenEMR

    (user is ‘admin’ , password is ‘pass’)
    (can also login to OpenEMR by browsing to http://localhost/openemr)

I Cannot perform step #5 because whenever I either press on the link or I try to access openemr on my desktop I get directed to a blank page on my firefox browser and nothing else happens.

What is my problem and how can I correct this?

bradymiller wrote on Monday, March 29, 2010:

hey,

in web browser, remove all cookeis, then try it again

if still not working, then paste the content here of following files:
1) /etc/openemr/openemr.conf
2) /var/log/openemr/install

-brady

tlalocan wrote on Monday, March 29, 2010:

Hi,

I tried erasing the cookies on my browser and it didnt solve the problem.

Here is the content of the openemr.conf:

#Optional settings
#(currently empty, plan to use in subsequent versions of OpenEMR)
#Installation settings
# (DO NOT EDIT below!!!)
process=complete

Here is the content of the /var/log/openemr/install file:

Sun Mar 28 07:53:13 MST 2010: Configuring package...
Sun Mar 28 07:53:13 MST 2010: Installing OpenEMR
Sun Mar 28 07:53:13 MST 2010: Configuring OpenEMR
Sun Mar 28 07:53:15 MST 2010: Done configuring OpenEMR
Sun Mar 28 07:53:15 MST 2010: Configuring Apache for OpenEMR
Sun Mar 28 07:53:15 MST 2010: Added entries to apache configuration to secure directories with patient information.
Sun Mar 28 07:53:15 MST 2010: Placed backup of your original apache configuration file to /etc/apache2/httpd.conf.BAK
Sun Mar 28 07:53:15 MST 2010: Done configuring Apache
Sun Mar 28 07:53:15 MST 2010: Configuring PHP for OpenEMR
Sun Mar 28 07:53:15 MST 2010: We changed the following setting(s) in your php configuration file at /etc/php5/apache2/php.ini :
Sun Mar 28 07:53:15 MST 2010: (We have placed a backup of your php configuration at /etc/php5/apache2/php.ini.BAK)
Sun Mar 28 07:53:15 MST 2010: Successfully set max_execution_time = 60
Sun Mar 28 07:53:16 MST 2010: Successfully set max_input_time = 90
Sun Mar 28 07:53:16 MST 2010: Successfully set memory_limit = 128M
Sun Mar 28 07:53:16 MST 2010: Successfully set display_errors = Off
Sun Mar 28 07:53:16 MST 2010: Successfully set log_errors = On
Sun Mar 28 07:53:16 MST 2010: Successfully set post_max_size = 30M
Sun Mar 28 07:53:16 MST 2010: Successfully set upload_max_filesize = 30M
Sun Mar 28 07:53:16 MST 2010: Done configuring PHP
Sun Mar 28 07:53:16 MST 2010: Restarting Apache service
 * Restarting web server apache2
 ... waiting    ...done.
Sun Mar 28 07:53:18 MST 2010: You can now use OpenEMR by browsing to:
Sun Mar 28 07:53:18 MST 2010: http://localhost/openemr
Sun Mar 28 07:53:18 MST 2010: user is 'admin' and password is 'pass'
Sun Mar 28 07:53:18 MST 2010: See the openemr man page for further instructions:
Sun Mar 28 07:53:18 MST 2010: type 'man openemr' at command line

jason0 wrote on Monday, March 29, 2010:

Hi,

Are you certain mysql is running? 

-jason

bradymiller wrote on Monday, March 29, 2010:

hey,

In addition to is mysql running.

Anything in your apache error log:
/var/log/apache2/error.log

What do you see in browser when go to http://localhost

Also, send your above /var/log/openemr/install file to me in an email to brady@sparmy.com, since the formatting here on the forums (is impossible to post code on this forum) seems to be cutting out a large section between the following lines:
Sun Mar 28 07:53:13 MST 2010: Configuring OpenEMR
Sun Mar 28 07:53:15 MST 2010: Done configuring OpenEMR

-brady