Invalid username or password on new install of openemr-5.0.2.tar.gz

Support
1

Situation
This is a new install of OpenEMR using Ubuntu Linux. When installation and setup completes, I am unable to login using the Administrator username and password I specified. I have read many of the complaints in the forums but none of them address my problem.

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OpenEMR Version
I’m using OpenEMR version openemr-5.0.2.tar.gz

Browser:
I’m using: Chrome normal and Incognito

Operating System
I’m using:
Description: Ubuntu 20.04 LTS
Release: 20.04
Codename: focal

Logs
Did you check the logs? Was there anything pertinent in them? Paste them here (surround with three backticks (```) for readability

[Mon Jul 13 22:48:40.685389 2020] [php7:notice] [pid 24651] [client 172.31.5.85:55602] PHP Notice:  Trying to access array offset on value of type bool in /var/www/html/library/translation.inc.php on line 44, referer: https://onlinecasemanager.com:4001/interface/login/login.php?site=default
[Mon Jul 13 22:48:40.706740 2020] [php7:notice] [pid 24651] [client 172.31.5.85:55602] PHP Notice:  Undefined index: authUser in /var/www/html/library/auth.inc on line 79, referer: https://onlinecasemanager.com:4001/interface/login/login.php?site=default
[Mon Jul 13 23:22:30.619900 2020] [php7:notice] [pid 24652] [client 172.31.5.85:58518] PHP Notice:  Undefined index: language_direction in /var/www/html/src/Core/Header.php on line 149

These errors were repeated several times in the log /var/log/apache2/error.log.

2

You may have pushed the envelope too far. Are you using desktop or server?

3

Are you sure you want to have your OpenEMR available on the open web and to be announcing its address and port on an open forum?

4

Hi Pete, yes, this shouldn’t be a problem for now, since we are just evaluating the software. I see from multiple threads that this is an issue. I am not alone here. People complain about installing the software and not been able to login once installed.

5

I am using server. What do you mean push the envelop too far. Version wise?

6

Here is the dependencies list

https://www.open-emr.org/wiki/index.php/OpenEMR_System_Architecture#OpenEMR_Dependencies