gutiersa wrote on Monday, September 19, 2011:
the insurance information area in patient demographics is no longer there. There is no option in admin-layout-demographics to add it. We have not been able to add this info to the patient demographics page.
bradymiller wrote on Tuesday, September 20, 2011:
Hi,
Insurance is not part of the admin-layout-demographics section. Usually when a user reports this, it is because they have set the Administration->Globals->FEatures->Specific Application to something other than ‘None’.
Also, I am assuming on your upgrade, that you did not keep the old interface/globals.php file (this would cause a bunch of really strange behavior).
-brady
bradymiller wrote on Tuesday, September 20, 2011:
Hi,
Also, note that the insurance section does not show up in the Patient Summary screen if it is empty, and can be added/edited if click the ‘Edit’ button next to Demographics.
-brady
bradymiller wrote on Tuesday, September 20, 2011:
Hi,
Just played around with this a bit; the Administration->Globals->FEatures->Specific Application does not seem to have any effect on displaying the Insurance.
I think your issue may be that you simply need to click the ‘Edit’ button next to Demographics to be able to edit the insurance information.
-brady
gutiersa wrote on Tuesday, September 20, 2011:
OK
with established patient in demographics page (patient button) I do see an insurance tab, I can expand it, and shows me the ins info. if I click on edit, both demographics and it’s tabs show, then under is an insurance heading followed by nothing. No info and no option to edit.
Also with entering a new patient there is no insurance tab in the newly created demographics page (ie radio button “patient”
I am desperate. my billing has come to a sudden stop
ty
sandra
bradymiller wrote on Tuesday, September 20, 2011:
Hi,
How did you upgrade your OpenEMR version?
-brady
gutiersa wrote on Tuesday, September 20, 2011:
I followd the INSTALL file withing openemr. took me long time but I figured it out. now I know there is the wiki
Anyway, I figured it out, in
admin->globals
simplified demographics has to be unchecked, then ins can be edited (it cannot just be viewed with the collapse link, but this is small minor bug. I do not need that functionality
ty sandra