Situation
In the report I am getting this error regarding attached documents “cannot be converted to JPEG. Perhaps ImageMagick is not installed?”
I am able to view documents just fine in the documents section. I have had to make some adjustments due to the fact that I am running OpenEMR on a Synology NAS. For example I have to directly edit globals.php $web_root variable to point to my directory and to add ini_set(‘date.timezone’,‘America/Los_Angeles’); to the top of the file due to problems picking up the time zone of the server. So, this may be a Synology issue. Any ideas will be appreciated for how to fix this.
OpenEMR Version
Version Number: v5.0.1 (1)
Browser:
I’m using: Firefox
Operating System
I’m using: Linux Synology’s version of Debian
Logs
Did you check the logs? Was there anything pertinent in them?
The following has been edited to remove patient identity information
[error] [client xxx.xxx.xxx.x] convert: UnableToOpenConfigureFile `delegates.xml' @ warning/configure.c/GetConfigureOptions/712., referer: https://xxx.xxx.xxx.x/server/openemr/interface/patient_file/report/patient_report.php [error] [client xxx.xxx.xxx.x] convert: NoImagesDefined `/pathto/www/openemr/sites/default/documents/000/TreatmentConsent_265_converted.jpg' @ error/convert.c/ConvertImageCommand/3258., referer: https://xxx.xxx.xxx.x/server/openemr/interface/patient_file/report/patient_report.php [error] [client xxx.xxx.xxx.x] convert: UnableToOpenConfigureFile `delegates.xml' @ warning/configure.c/GetConfigureOptions/712., referer: https://xxx.xxx.xxx.x/server/openemr/interface/patient_file/report/patient_report.php [error] [client xxx.xxx.xxx.x] convert: NoImagesDefined `/pathto/www/openemr/sites/default/documents/000/John_Doe_New_Client_History__Adult_converted.jpg' @ error/convert.c/ConvertImageCommand/3258., referer: https://xxx.xxx.xxx.x/server/openemr/interface/patient_file/report/patient_report.php [error] [client xxx.xxx.xxx.x] convert: UnableToOpenConfigureFile `delegates.xml' @ warning/configure.c/GetConfigureOptions/712., referer: https://xxx.xxx.xxx.x/server/openemr/interface/patient_file/report/patient_report.php [error] [client xxx.xxx.xxx.x] convert: NoImagesDefined `/pathto/www/openemr/sites/default/documents/000/John_Doe_Cross_Cutting_Symptom_Measures___Adult_converted.jpg' @ error/convert.c/ConvertImageCommand/3258., referer: https://xxx.xxx.xxx.x/server/openemr/interface/patient_file/report/patient_report.php [error] [client xxx.xxx.xxx.x] convert: UnableToOpenConfigureFile `delegates.xml' @ warning/configure.c/GetConfigureOptions/712., referer: https://xxx.xxx.xxx.x/server/openemr/interface/patient_file/report/patient_report.php [error] [client xxx.xxx.xxx.x] convert: NoImagesDefined `/pathto/www/openemr/sites/default/documents/000/John_Doe_WHODAS_20_36_SA_converted.jpg' @ error/convert.c/ConvertImageCommand/3258., referer: https://xxx.xxx.xxx.x/server/openemr/interface/patient_file/report/patient_report.php [error] [client xxx.xxx.xxx.x] convert: UnableToOpenConfigureFile `delegates.xml' @ warning/configure.c/GetConfigureOptions/712., referer: https://xxx.xxx.xxx.x/server/openemr/interface/patient_file/report/patient_report.php [error] [client xxx.xxx.xxx.x] convert: NoImagesDefined `/pathto/www/openemr/sites/default/documents/000/John_Doe_Weiss_Cerretto_Relationship_Status_Inventory_converted.jpg' @ error/convert.c/ConvertImageCommand/3258., referer: https://xxx.xxx.xxx.x/server/openemr/interface/patient_file/report/patient_report.php