We mistakenly posted a payment incorrectly but do not know how to edit it or, worse case scenario, delete it
Describe your problem here
We mistakenly posted a payment incorrectly but do not know how to edit it or, worse case scenario, delete it
OpenEMR Version
I’m using OpenEMR version
5.0.2
Browser:
I’m using:
FireFox
Operating System
I’m using:
Mac OS
Logs
Did you check the logs?
Yes but we cannot identify what action is specifically for payment posting
Was there anything pertinent in them?
Please paste them here (surround with three backticks (```) for readability.
You can also turn on User Debugging under Administration->Globals->Logging User Debugging Options=>All
Hi @topnoch
The details:
1st pic below:
Get to the invoice from the main menu, Fees/ Posting
Search on the pt name, payer or invoice number.
In the Search Results list click on the erroneous invoice number (oval).
2nd pic:
In the invoice you may enter an adjustment (+ or - value in oval ) or select the delete checkbox (arrow) and click ‘Save’.
Best- HT
What about payments from Fees>Payment … is there way to delete those? Because we have a scenario where we have posted in both Posting and Payment. Is there a way to delete without having to do it through the database?
