Situation
I am running OpenEMR in AWS. Last thursday (Sept. 12th) I got an error saying the Site ID was missing - so I logged into AWS and restarted the ec2 instance, and it cleared up. However the following morning, the problem was there again - so I once again restarted the ec2 instance and started getting a different error “Check that you can ping the server mysql.”
I saw that others were having problems relatively recently in AWS, and was hoping it would just clear up. Since then I’ve restarted the instance multiple times each day, I still cannot access openemr at all - currently, with the same mysql error.
I do have experience developing in PHP, however, I have zero experience working with AWS, it sadly is overwhelming. (I don’t even know how to access the php files or ftp in to the site.)
I really need to fix this soon - any help and suggestions would be greatly appreciated. And I apologize in advance, but I’ll probably need dummy instructions on how to do anything beyond restarting the instance in AWS.
OpenEMR Version
I’m using OpenEMR version… not sure, 5.01+
Browser:
I’m using: opera, chrome, firefox
Operating System
I’m using: win 7, win 10