Error in demography

aterad · July 30, 2019, 4:25am

Hello,
I find out that as soon as i click on the new/search under patient/client module and i check the insurance box, the effective date, subscriber, relationship and DOB are all auto filled with the same set of information all the time. Please see attached pix .

This same set of information is always reoccurring/displayed at all times whenever i want to register a new patient. This was never like that until recently. Also the subscriber is not listed as a patient in the system. how it got there is like a mystery.

This i suspect could be a bug
Please how can this be removed permanently.

Am using openemr 5.0.1(6) on an hosted linux sever

Nilesh_Hake · July 30, 2019, 5:25am

@aterad,

I have test it on both of my server windows as well as linux for OpenEMR v5.0.1 (6) , I did not find any error that you mentioned.

Thanks,
Niesh

APerez · July 30, 2019, 8:48am

Have you cleared you browser history and cache? Or just simply run in incognito mode to test.

aterad · July 30, 2019, 5:19pm

@Nilesh_Hake,
Thanks for your response.
It was not like that before, the issue just started like some days ago and we feel it could be a bug.
Please what can be done.

Thanks

aterad · July 30, 2019, 5:22pm

@APerez,
I don’t think that is could be the issue because it is occuring on different devices that is used to access it since is a remotely hosted server.
Any help is welcome.

Thanks

Nilesh_Hake · July 30, 2019, 5:27pm

@aterad,

Did you made any change on your instance or any customization in your instance or any upgrade? if not then need to check whats the exact issue on your instance.