In the new payments section of Open EMR 4.0, I found the batch payment entry option very useful. This seems to be a much easier way for me to enter payments since I almost never have to collect from patients directly (we primarily bill Medicaid). However, I seem to have inadvertently caused a portion of a payment I was entering to go to a “global” account and now the payment isn’t balanced and I can’t figure out how to locate the funds that went to the “global” account to delete. I couldn’t find anything in the documentation about this feature. Can you please point me in the right direction?
Many practices who intend to use openEMR are already using a system. Now when they try to transition, they can either try to transfer all the data or they can choose a cut off point and start using the openEMR from a certain date. In the latter case they still receive ERAs and have to post them. These ERA/EOBs will contain information from encounters that are filed in their old system. Therefore the global account is created to allocate those payments that are not in the new system. This happens only during the initial stages of a practice starting openEMR. It is not mandatory but an additional feature that the community may decide to use.
In the payment screen Post Payment button is used for case where you do not plan to distribute it fully.
Use Finish Payment button when the amount is totally distributed.
Actually the undistributed is moved to global if “ok” is pressed for the alert message(which comes only when undistributed is positive and finish button is pressed.)
If you have database access a simple query can empty the “global_amount” field.Or you can delete & post the payment entry through the screen.