We have sent out and received an eligibility response from Florida Medicaid. When the file is imported, the system says that the import was successful but when we check the patient’s chart. The response does not show. I checked the response table and there is no data in the eligibility_response table or the eligibility_verfication table.
I just ran the file again and there are no error messages. The system seems to create the proper request. The response import code does not match what is in the response file so the import cannot happen.
I’m trying to snd batch to ClaimMD. the request batch pulls patient’s SSN as patient ID and puts has the Payer ID as “CLAIMMD” not the ins company’s CMS ID.