Is there a way of preventing duplicate appointments on the calendar? I’m testing OpenEMR and I’ve noticed that you can enter multiple appointments in the same time slots. Using the new patient, find available slots method doesn’t allow duplicates but directly accessing the calendar does. How do I prevent users doing this, either by preventing direct access to the calendar or by having the system warn users of duplicates (or even reject the appointments)?
In a clinic with multiple doctors they book multiple appointments at the same time, so that if one cancels the appointment the other person can fill up the slot. Otherwise they handle both the cases. Cancellation of appointments at the last moment is very normal and Doctors do not want to lose the time slot. Hence multiple appointments is very essential. However we can tun on and turn off this feature may be through Global.
I entered 2 appointments in same time slot. Only the last one appears, so could be a problem with a receptionist not seeing the first appointment and taking up time to solve the problem. You can generate an appointment report, which will show both.
We didn’t faced any issues when we entered 2 appointments in same slot. Two appointment are shown up in calendar adjacently.
Please check whether the 2 appointments you have added are to the same provider and check the calendar of the provider to which you have added the appointments.
Hi
If you have mutiple provider columns displayed on the calender, the width may be too small to show multiple appointments for a single provider within the same time slot.
But I do agree that, at least, the system should provide a warning or not allow multiple appointments for a provider within the same time slot. Some encounters are considered face to face and a provieder cannot be in two places at once.
A day after I posted my note of not seeing 2 appt’s in same slot, I did see both, BUT then the next day I had only one showing, so not sure. Maybe need to widen the browser.
I tried to test this on http://opensourceemr.com:2095/openemr/ . I only added 1 patient so I tried to schedule 2 appointments for the same time for that 1 patient. It seems to have totally killed the server for about 5 minutes. It’s back up now and shows the 2 appointments. Interesting
I’m back again. I think that on the duplicate time period that I may have entered one as Admin. and the other as a Physician. The only reason I saw it correctly the next day is that before I logged out I probably changed it to the physician and then the next day it looked ok. MY FAULT.