DIRECT Received but not in Pending

OpenEMR Development
1

jmathers wrote on Tuesday, October 29, 2013:

Hi All,
I’m testing direct messaging. I can see messages in the Direct Message Log that I sent, but they are not appearing in the Pending Approval list.

Any suggestions on where or what top look at to see why?

jeff

2

mdsupport wrote on Tuesday, October 29, 2013:

Sent messages do not need approval.

When you receive message, designated user will assign it to a user and attachments will follow the 1st step of ‘import’ of CCR/CCD through patient documents. That will make the document (not message) appear for import approval.

3

jmathers wrote on Wednesday, October 30, 2013:

Thanks - yeah I forgot this step. User error! Sorry :frowning:

Thanks for responding tho. Much appreciated.