Dicom Viewer has a problem

Dicom viewer write: A load error has ocurred. See log for details. After the dicom file loads.
Could you help me with any suggestions to correct?

OpenEMR Version
I’m using OpenEMR version 6

I’m using: firefox

Operating System
I’m using: ubuntu 20

If you could post a screenshot of the error or the error log. It would easier to make a suggestion.

Hi. I am loading a image about the error.
Thank you.

Thanks, can you go to the log and find the log entry for this error?

This is a load error of the dicom image and is a javascript error. There is no log.
This error can occur if the uploaded image is not of the correct format.

Thank you. I will install the programs for to execute javascript. I will reply you soon.

There is nothing to load. Our viewer is not accepting the dicom file you are uploading.

Thank you for answering me.