Greetings!
I am seeing some unexpeced behavoir in the Fees > Payment view related to Copays / Insurance Balance
It seems like Co Pay Paid is not being included in the calculation of Insurance Balance - For Example:
From ERA Upload (Charged $1000 to Insurance after taking $40 copay from patient on day of service, ERA then returned with Approved Amount of $53 therefore a payment amount of $13 ($53 - $40 = $13) (this was for encounter # 2785, in this case I would have expected Insurance Balance to be 0 instead of 40 like is currently displayed):
I see these Topics which seem related but have not resulted in a solution on my end
- Copay not included in the patient balance - #6 by stephenwaite - I did not find an applicable Admin > Config setting
- Copay and insurance balance in opememr 7 - I checked my
interface/patient_file/front_payment.phpand I seem to already have the applicable$balance = $charges - $ptpaid - $inspaid;“fix”
Any ideas? Am I misunderstanding something?
Any and all assistance is greatly appreciated!
(OpenEMR Version 7.0.2)