Confirm appointment from patient portal

(EHarmon) #1

When a patient requests an appointment on the portal i receive a message that states “Use Portal Dashboard to confirm with patient.” However when ii’m on the portal dashboard i don’t see a message from the patient or the ability to respond to anything, am i missing something?

(Jerry P) #2

You can use Mail to send them a secure message to their inbox.

Also, when you change appointment status it also reflects in the portal appointment view.

(EHarmon) #3

Thank you for that information