CMS 1500 Claim Form error "Data item at (61, 63) precedes current column"

Day-to-Day Users
1

Hello to all,
We are having a problem with 5.0-3/Ubuntu 16.04, just one patient thus far where we get this; “Data item at (61, 63) precedes current column” error when trying to print a CMS 1500 claim. I found in the forum a similar error with different numbers that was resolved by Rod Roark. He said that this error means that the system is trying to print over another item.

Thank you,
Henry

2

hi @hamd, what payer is it? ie medicaid, medicare, etc

3

Hi Stephen,
It’s Staywell
Thank you,
Henry

4

hi @hamd, do you have that configured as payer type Medicaid and do you have an insurance number stored for that payer as well under your practice settings? thanks

5

Hi Stephen,

Yes to both questions.

Thank you,

Henry

6

hi @hamd, code needs to be fixed here. Paper claim instructions for staywell state that you could remove or comment lines 761-764 for now.

7

Hi Stephen,
So is this a bug that occurs with just some payers?

Thank you,

Henry

8

hi @hamd, the bug would be for any payers that are payer type Medicaid and also have a Group # stored under Administration->Practice->Insurance Numbers

9

Should the group # be removed?
Is the group # ( state license # ) necessary ?

10

hi @hamd, doesn’t look like it’s required for paper claims so you could give it a try and add it back in later if it causes problems elsewhere

thanks for reporting another issue :slight_smile:

11

Thank you for the helping hand!!