Mort
(Mordecai Trist)
1
I setup the portal, (I’ve tried just about every checkbox on and off)
and notifications as pictured, (tried different email hosts)
I setup 1 fake user, Aaron A Arronson and whenever I try to login it
says “Something went wrong. Please try again.”
In the error logs it says: Aaron213:invalid username
In SQL It shows the username there just fine:
But in SQL it says there is that user.
I’ve tried resetting it many times in the user’s profile.
Any thoughts? Locally hosted.
OpenEMR Version
7.02
Browser:
I’m using: Chrome/FF/Edge
Operating System
I’m using: W10
Search
Did you search the forum for similar questions? Yes
Logs
login attempt = Aaron213:invalid username
sjpadgett
(Jerry P)
2
You need to use the Login Username. Error shows the portal account name.
1 Like
Mort
(Mordecai Trist)
3
Thanks for the reply! I mean it!
When I login, I get the same error message in the portal, “Something went wrong. Please try again. ”
Now in the error logs it says: under login attempt:
_________gmail.com:allow portal turned off
In Admin > Portal “Enable Patient Portal” is certainly checked. I unchecked it, saved. Checked it, Saved.
Seems to be turned on for patient:
Hi @Mort, you have to enable the portal per patient by editing in Demographics->Choices:
see lower right
