Cant add a patient afer upgrade to 7.02

Support
#1

Situation
Cant add a patient afer upgrade to 7.02 when u click on add patient, the next window tries to open but the thing keeps revolving and never adds the pt. Repaired the tables, optimized via phpmy admin still to no avail.

OpenEMR Version
I’m using OpenEMR version 7.02 latest upgrade

image
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Browser:
I’m using: chrome, bing

Operating System
I’m using: win 11

Search
Did you search the forum for similar questions?

Logs
Did you check the logs?
Was there anything pertinent in them?
Please paste them here (surround with three backticks (```) for readability.
You can also turn on User Debugging under Administration->Globals->Logging User Debugging Options=>All

#2

anyone had this issue after the upgrade?

#3

Check for errors in logs

#4

25/11/2023 22:22 security-administration-Query Security Administrator Default 0 1 Query category, nickname, name, state, directory, id, sql_run, unpackaged, date, priority, aco_spec FROM registry WHERE patient_encounter = 1 AND state LIKE ? ORDER BY category, priority, name ('1',)

This is the log record.

#5

I meant php error log or any console errors.
Thus far I’ve not heard that this issue is happening elsewhere.
The quote I showed you allows turning on error reporting to the screen when they happen. This helps if you can’t get to your php error logs on the server.

Admin->Config->Logging field User Debugging Options=>All

#6

i am not seeing any errors displayed on the screen, just that after i click add patient, the circle thing keeps revolving endlessly but no error is displayed.

#7

Assuming you’re on xampp then you can access the php error log from the control panel.
Also do an F12 then select console on your browser then try add patient then see if any errors show in console.
I can’t help if I can’t reproduce and we aren’t getting any leads through errors.
Have you made any changes to demographics layout in the editor recently?

#8

Yes before the upgrade i have customised the demographics,

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but the upgrades during 7.01 used ot work fine with these demographic changes

#9

Hi Guys, I cant add a new user to the system but adding the Patient is working fine. Im using Windows Server 2019 Essentials, XAMPP on a Firefox browser… This happened after upgrading from 7.0.1 to 7.0.2. I will post error log when they open after Christmas holidays but thus far it was just returning error that states:

“Trying to create user with existing username!”

Thank you

#10

I have a test server setup and I have encountered the inability to add a new patient. I upgraded from 7.0.1 to 7.0.2.

I get the error message -

Not Found

The requested URL was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.