Situation
the insurance window is loading, showing the contents (either it has data or not) but when i try to edit is not loading.
OpenEMR Version
i am using Openemr 7.03 (3)
Browser:
Firefox
Operating System
I’m using: Ubuntu 24.04 with mysql.
Search
Yes
Logs
"13/05/2025 14:55:36 other-insert other eumetaxas Default 0 1 INSERT INTO clinical_rules_log
(date
,pid
,uid
,category
,value
,new_value
, facility_id
) VALUES (NOW(),?,?,?,?,?, (SELECT
facility_ids.facility_id
FROM
(
SELECT
facility_id
,
last_updated
FROM
users
WHERE
id
= ?
UNION
SELECT
facility_id
,
last_update
AS last_updated
FROM
form_encounter
WHERE
pid
= ? AND(
provider_id = ? OR supervisor_id = ?
)
) facility_ids
ORDER BY
facility_ids.last_updated
LIMIT 1)) (‘10082’,‘2’,‘clinical_reminder_widget’,‘{"act_cat_measure:act_wt":{"rule_id":"rule_adult_wt_screen_fu","due_status":"past_due"},"act_cat_assess:act_colon_cancer_screen":{"rule_id":"rule_cs_colon","due_status":"past_due"},"act_cat_assess:act_prostate_cancer_screen":{"rule_id":"rule_cs_prostate","due_status":"past_due"},"act_cat_treat:act_influvacc":{"rule_id":"rule_influenza_ge_50","due_status":"past_due"},"act_cat_assess:act_tobacco":{"rule_id":"rule_tob_use_assess","due_status":"past_due"}}’,‘’,‘2’,‘10082’,‘2’,‘2’,)
13/05/2025 14:53:27 other-insert other eumetaxas Default 0 1 INSERT INTO clinical_rules_log
(date
,pid
,uid
,category
,value
,new_value
, facility_id
) VALUES (NOW(),?,?,?,?,?, (SELECT
facility_ids.facility_id
FROM
(
SELECT
facility_id
,
last_updated
FROM
users
WHERE
id
= ?
UNION
SELECT
facility_id
,
last_update
AS last_updated
FROM
form_encounter
WHERE
pid
= ? AND(
provider_id = ? OR supervisor_id = ?
)
) facility_ids
ORDER BY
facility_ids.last_updated
LIMIT 1)) (‘10082’,‘2’,‘clinical_reminder_widget’,‘{"act_cat_measure:act_wt":{"rule_id":"rule_adult_wt_screen_fu","due_status":"past_due"},"act_cat_assess:act_colon_cancer_screen":{"rule_id":"rule_cs_colon","due_status":"past_due"},"act_cat_assess:act_prostate_cancer_screen":{"rule_id":"rule_cs_prostate","due_status":"past_due"},"act_cat_treat:act_influvacc":{"rule_id":"rule_influenza_ge_50","due_status":"past_due"},"act_cat_assess:act_tobacco":{"rule_id":"rule_tob_use_assess","due_status":"past_due"}}’,‘{"act_cat_assess:act_colon_cancer_screen":{"rule_id":"rule_cs_colon","due_status":"past_due"},"act_cat_assess:act_prostate_cancer_screen":{"rule_id":"rule_cs_prostate","due_status":"past_due"},"act_cat_treat:act_influvacc":{"rule_id":"rule_influenza_ge_50","due_status":"past_due"}}’,‘2’,‘10082’,‘2’,‘2’,)
13/05/2025 14:53:24 other-insert other eumetaxas Default 0 1 INSERT INTO recent_patients (user_id, patients) VALUES (?, ?) ON DUPLICATE KEY UPDATE patients=? (‘2’,‘a:20:{i:0;a:1:{s:3:"pid";i:10082;}i:1;a:1:{s:3:"pid";i:2826;}i:2;a:1:{s:3:"pid";i:6757;}i:3;a:1:{s:3:"pid";i:9966;}i:4;a:1:{s:3:"pid";i:14244;}i:5;a:1:{s:3:"pid";i:14243;}i:6;a:1:{s:3:"pid";i:14238;}i:7;a:1:{s:3:"pid";i:14096;}i:8;a:1:{s:3:"pid";i:10494;}i:9;a:1:{s:3:"pid";i:12554;}i:10;a:1:{s:3:"pid";i:6076;}i:11;a:1:{s:3:"pid";i:14242;}i:12;a:1:{s:3:"pid";i:2202;}i:13;a:1:{s:3:"pid";i:12851;}i:14;a:1:{s:3:"pid";i:6999;}i:15;a:1:{s:3:"pid";i:1219;}i:16;a:1:{s:3:"pid";i:6044;}i:17;a:1:{s:3:"pid";i:7175;}i:18;a:1:{s:3:"pid";i:14204;}i:19;a:1:{s:3:"pid";i:14240;}}’,‘a:20:{i:0;a:1:{s:3:"pid";i:10082;}i:1;a:1:{s:3:"pid";i:2826;}i:2;a:1:{s:3:"pid";i:6757;}i:3;a:1:{s:3:"pid";i:9966;}i:4;a:1:{s:3:"pid";i:14244;}i:5;a:1:{s:3:"pid";i:14243;}i:6;a:1:{s:3:"pid";i:14238;}i:7;a:1:{s:3:"pid";i:14096;}i:8;a:1:{s:3:"pid";i:10494;}i:9;a:1:{s:3:"pid";i:12554;}i:10;a:1:{s:3:"pid";i:6076;}i:11;a:1:{s:3:"pid";i:14242;}i:12;a:1:{s:3:"pid";i:2202;}i:13;a:1:{s:3:"pid";i:12851;}i:14;a:1:{s:3:"pid";i:6999;}i:15;a:1:{s:3:"pid";i:1219;}i:16;a:1:{s:3:"pid";i:6044;}i:17;a:1:{s:3:"pid";i:7175;}i:18;a:1:{s:3:"pid";i:14204;}i:19;a:1:{s:3:"pid";i:14240;}}’,)
13/05/2025 14:53:24 view view eumetaxas Default 10082 1
13/05/2025 14:50:59 login login eumetaxas Default 1 success: 192.168.10.51
13/05/2025 14:50:59 other-update other 0 1 UPDATE ip_tracking
SET ip_login_fail_counter
= 0, ip_last_login_fail
= null, ip_auto_block_emailed
= 0 WHERE ip_string
= ? (‘192.168.10.51’,)
13/05/2025 14:50:53 logout logout eumetaxas Default 1 success
13/05/2025 14:50:48 other-update other eumetaxas Default 0 1 UPDATE background_services SET active=?, next_run = next_run + INTERVAL (? - execute_interval) MINUTE, execute_interval=? WHERE name=? (‘0’,‘1440’,‘1440’,‘WenoExchangePharmacies’,)
13/05/2025 14:50:48 other-update other eumetaxas Default 0 1 UPDATE background_services SET active=?, next_run = next_run + INTERVAL (? - execute_interval) MINUTE, execute_interval=? WHERE name=? (‘0’,‘60’,‘60’,‘WenoExchange’,)
13/05/2025 14:50:48 other-update other eumetaxas Default 0 1 UPDATE background_services SET active=?, next_run = next_run + INTERVAL (? - execute_interval) MINUTE, execute_interval=? WHERE name=? (‘0’,‘1’,‘1’,‘X12_SFTP’,)
13/05/2025 14:50:48 other-update other eumetaxas Default 0 1 UPDATE background_services SET active=?, next_run = next_run + INTERVAL (? - execute_interval) MINUTE, execute_interval=? WHERE name=? (‘0’,‘5’,‘5’,‘phimail’,)
13/05/2025 14:50:48 other-insert other eumetaxas Default 0 1 INSERT INTO globals
( gl_name, gl_index, gl_value ) VALUES ( ?,?,?) (‘language_menu_other’,‘0’,‘English (Standard)’,)
13/05/2025 14:50:48 other-delete other eumetaxas Default 0 1 DELETE FROM globals WHERE gl_name = ? (‘language_menu_other’,)
13/05/2025 14:50:48 other-insert other eumetaxas Default 0 1 INSERT INTO globals
( gl_name, gl_index, gl_value ) VALUES ( ?, ?, ? ) (‘language_default’,‘0’,‘English (Standard)’,)
13/05/2025 14:50:48 other-delete other eumetaxas Default 0 1 DELETE FROM globals
WHERE gl_name = ? (‘language_default’,)
13/05/2025 14:50:48 other-insert other eumetaxas Default 0 1 INSERT INTO globals
( gl_name, gl_index, gl_value ) VALUES ( ?,?,?) (‘hide_dashboard_cards’,‘2’,‘card_lab’,)
13/05/2025 14:50:48 other-insert other eumetaxas Default 0 1 INSERT INTO globals
( gl_name, gl_index, gl_value ) VALUES ( ?,?,?) (‘hide_dashboard_cards’,‘1’,‘card_disclosure’,)
13/05/2025 14:50:48 other-insert other eumetaxas Default 0 1 INSERT INTO globals
( gl_name, gl_index, gl_value ) VALUES ( ?,?,?) (‘hide_dashboard_cards’,‘0’,‘card_amendments’,)
13/05/2025 14:50:48 other-delete other eumetaxas Default 0 1 DELETE FROM globals WHERE gl_name = ? (‘hide_dashboard_cards’,)
13/05/2025 14:50:06 other-insert other eumetaxas Default 0 1 INSERT INTO clinical_rules_log
(date
,pid
,uid
,category
,value
,new_value
, facility_id
) VALUES (NOW(),?,?,?,?,?, (SELECT
facility_ids.facility_id
FROM
(
SELECT
facility_id
,
last_updated
FROM
users
WHERE
id
= ?
UNION
SELECT
facility_id
,
last_update
AS last_updated
FROM
form_encounter
WHERE
pid
= ? AND(
provider_id = ? OR supervisor_id = ?
)
) facility_ids
ORDER BY
facility_ids.last_updated
LIMIT 1)) (‘2826’,‘2’,‘clinical_reminder_widget’,‘{"act_cat_assess:act_colon_cancer_screen":{"rule_id":"rule_cs_colon","due_status":"past_due"},"act_cat_measure:act_mammo":{"rule_id":"rule_cs_mammo","due_status":"past_due"},"act_cat_exam:act_pap":{"rule_id":"rule_cs_pap","due_status":"past_due"},"act_cat_treat:act_influvacc":{"rule_id":"rule_influenza_ge_50","due_status":"past_due"},"act_cat_assess:act_tobacco":{"rule_id":"rule_tob_use_assess","due_status":"past_due"}}’,‘’,‘2’,‘2826’,‘2’,‘2’,)
13/05/2025 14:50:04 patient-record-update patient-record eumetaxas Default 2826 1 update lists_medication set drug_dosage_instructions = ’ ’ where list_id = ‘12264’
13/05/2025 14:50:01 other-insert other eumetaxas Default 0 1 INSERT INTO recent_patients (user_id, patients) VALUES (?, ?) ON DUPLICATE KEY UPDATE patients=? (‘2’,‘a:20:{i:0;a:1:{s:3:"pid";i:2826;}i:1;a:1:{s:3:"pid";i:6757;}i:2;a:1:{s:3:"pid";i:9966;}i:3;a:1:{s:3:"pid";i:14244;}i:4;a:1:{s:3:"pid";i:14243;}i:5;a:1:{s:3:"pid";i:14238;}i:6;a:1:{s:3:"pid";i:14096;}i:7;a:1:{s:3:"pid";i:10494;}i:8;a:1:{s:3:"pid";i:12554;}i:9;a:1:{s:3:"pid";i:6076;}i:10;a:1:{s:3:"pid";i:14242;}i:11;a:1:{s:3:"pid";i:2202;}i:12;a:1:{s:3:"pid";i:12851;}i:13;a:1:{s:3:"pid";i:6999;}i:14;a:1:{s:3:"pid";i:1219;}i:15;a:1:{s:3:"pid";i:6044;}i:16;a:1:{s:3:"pid";i:7175;}i:17;a:1:{s:3:"pid";i:14204;}i:18;a:1:{s:3:"pid";i:14240;}i:19;a:1:{s:3:"pid";i:14213;}}’,‘a:20:{i:0;a:1:{s:3:"pid";i:2826;}i:1;a:1:{s:3:"pid";i:6757;}i:2;a:1:{s:3:"pid";i:9966;}i:3;a:1:{s:3:"pid";i:14244;}i:4;a:1:{s:3:"pid";i:14243;}i:5;a:1:{s:3:"pid";i:14238;}i:6;a:1:{s:3:"pid";i:14096;}i:7;a:1:{s:3:"pid";i:10494;}i:8;a:1:{s:3:"pid";i:12554;}i:9;a:1:{s:3:"pid";i:6076;}i:10;a:1:{s:3:"pid";i:14242;}i:11;a:1:{s:3:"pid";i:2202;}i:12;a:1:{s:3:"pid";i:12851;}i:13;a:1:{s:3:"pid";i:6999;}i:14;a:1:{s:3:"pid";i:1219;}i:15;a:1:{s:3:"pid";i:6044;}i:16;a:1:{s:3:"pid";i:7175;}i:17;a:1:{s:3:"pid";i:14204;}i:18;a:1:{s:3:"pid";i:14240;}i:19;a:1:{s:3:"pid";i:14213;}}’,)
13/05/2025 14:50:01 view view eumetaxas Default 2826 1
13/05/2025 14:47:36 patient-record-update patient-record eumetaxas Default 2826 1 update lists_medication set drug_dosage_instructions = ’ ’ where list_id = ‘12264’
13/05/2025 14:47:33 other-insert other eumetaxas Default 0 1 INSERT INTO amc_misc_data
(amc_id
,pid
,map_category
,map_id
,date_created
,date_completed
) VALUES(?,?,?,?,NOW(),NOW()) (‘e_prescribe_cont_subst_amc’,‘2826’,‘prescriptions’,‘133630’,)
13/05/2025 14:47:33 other-insert other eumetaxas Default 0 1 INSERT INTO amc_misc_data
(amc_id
,pid
,map_category
,map_id
,date_created
,date_completed
) VALUES(?,?,?,?,NOW(),NOW()) (‘e_prescribe_chk_formulary_amc’,‘2826’,‘prescriptions’,‘133630’,)
13/05/2025 14:47:33 other-insert other eumetaxas Default 0 1 INSERT INTO amc_misc_data
(amc_id
,pid
,map_category
,map_id
,date_created
,date_completed
) VALUES(?,?,?,?,NOW(),NOW()) (‘e_prescribe_amc’,‘2826’,‘prescriptions’,‘133630’,)
13/05/2025 14:47:33 order-replace Medication eumetaxas Default 0 1 REPLACE INTO prescriptions SET id
= ‘133630’, patient_id
= ‘2826’, date_added
= ‘2025-05-13 14:47:33’, date_modified
= ‘2025-05-13 14:47:33’, provider_id
= ‘2’, start_date
= ‘2025-05-13’, drug
= ‘Pulmoton 200mcg’, dosage
= ‘1 εισπνοή 2 φορές τη μέρα και μετά γαργάρα με νερό’, quantity
= ‘1’, per_refill
= ‘1’, active
= ‘1’, rxnorm_drugcode
= ‘Pulmoton 200mcg’, created_by
= ‘2’, updated_by
= ‘2’
13/05/2025 14:47:15 patient-record-update patient-record eumetaxas Default 2826 1 update lists_medication set drug_dosage_instructions = ’ ’ where list_id = ‘12264’
13/05/2025 14:47:13 other-delete other eumetaxas Default 0 1 DELETE FROM amc_misc_data
WHERE amc_id
=? AND pid
=? AND map_category
=? AND map_id
=? (‘e_prescribe_cont_subst_amc’,‘2826’,‘prescriptions’,‘133470’,)
13/05/2025 14:47:13 other-delete other eumetaxas Default 0 1 DELETE FROM amc_misc_data
WHERE amc_id
=? AND pid
=? AND map_category
=? AND map_id
=? (‘e_prescribe_chk_formulary_amc’,‘2826’,‘prescriptions’,‘133470’,)
13/05/2025 14:47:13 other-delete other eumetaxas Default 0 1 DELETE FROM amc_misc_data
WHERE amc_id
=? AND pid
=? AND map_category
=? AND map_id
=? (‘e_prescribe_amc’,‘2826’,‘prescriptions’,‘133470’,)
13/05/2025 14:47:12 order-replace Medication eumetaxas Default 0 1 REPLACE INTO prescriptions SET id
= ‘133470’, patient_id
= ‘2826’, date_added
= ‘2025-05-07 12:56:43’, date_modified
= ‘2025-05-13 14:47:12’, provider_id
= ‘2’, start_date
= ‘2025-05-07’, drug
= ‘Inh Pulmoton 200mg’, dosage
= ‘2 εισπνοές 2 φορές τη μέρα και μετά γαργάρα με νερό’, quantity
= ‘1’, per_refill
= ‘1’, active
= ‘-1’, txDate
= ‘0000-00-00’, created_by
= ‘2’, updated_by
= ‘2’
13/05/2025 14:45:05 patient-record-update patient-record eumetaxas Default 2826 1 update lists_medication set drug_dosage_instructions = ’ ’ where list_id = ‘12264’
13/05/2025 14:45:03 other-delete other eumetaxas Default 0 1 DELETE FROM amc_misc_data
WHERE amc_id
=? AND pid
=? AND map_category
=? AND map_id
=? (‘e_prescribe_cont_subst_amc’,‘2826’,‘prescriptions’,‘133472’,)
13/05/2025 14:45:03 other-delete other eumetaxas Default 0 1 DELETE FROM amc_misc_data
WHERE amc_id
=? AND pid
=? AND map_category
=? AND map_id
=? (‘e_prescribe_chk_formulary_amc’,‘2826’,‘prescriptions’,‘133472’,)
13/05/2025 14:45:03 other-delete other eumetaxas Default 0 1 DELETE FROM amc_misc_data
WHERE amc_id
=? AND pid
=? AND map_category
=? AND map_id
=? (‘e_prescribe_amc’,‘2826’,‘prescriptions’,‘133472’,)
13/05/2025 14:45:03 order-replace Medication eumetaxas Default 0 1 REPLACE INTO prescriptions SET id
= ‘133472’, patient_id
= ‘2826’, date_added
= ‘2025-05-07 12:58:01’, date_modified
= ‘2025-05-13 14:45:03’, provider_id
= ‘2’, start_date
= ‘2025-05-07’, drug
= ‘tbs Medrol 16mg’, dosage
= ‘1.5 χάπι μαζί μία φορά τη μέρα για 3 μέρες και μετά 1 για άλλες 3 και μετά μισό για άλλες 5’, quantity
= ‘1’, per_refill
= ‘1’, active
= ‘-1’, rxnorm_drugcode
= ‘tbs Medrol 16mg’, txDate
= ‘0000-00-00’, created_by
= ‘2’, updated_by
= ‘2’
13/05/2025 14:41:16 patient-record-update patient-record eumetaxas Default 2826 1 update lists_medication set drug_dosage_instructions = ’ ’ where list_id = ‘12264’
13/05/2025 14:41:14 other-delete other eumetaxas Default 0 1 DELETE FROM amc_misc_data
WHERE amc_id
=? AND pid
=? AND map_category
=? AND map_id
=? (‘e_prescribe_cont_subst_amc’,‘2826’,‘prescriptions’,‘133469’,)
13/05/2025 14:41:14 other-delete other eumetaxas Default 0 1 DELETE FROM amc_misc_data
WHERE amc_id
=? AND pid
=? AND map_category
=? AND map_id
=? (‘e_prescribe_chk_formulary_amc’,‘2826’,‘prescriptions’,‘133469’,)
13/05/2025 14:41:14 other-delete other eumetaxas Default 0 1 DELETE FROM amc_misc_data
WHERE amc_id
=? AND pid
=? AND map_category
=? AND map_id
=? (‘e_prescribe_amc’,‘2826’,‘prescriptions’,‘133469’,)
13/05/2025 14:41:14 order-replace Medication eumetaxas Default 0 1 REPLACE INTO prescriptions SET id
= ‘133469’, patient_id
= ‘2826’, date_added
= ‘2025-05-07 12:55:46’, date_modified
= ‘2025-05-13 14:41:14’, provider_id
= ‘2’, start_date
= ‘2025-05-07’, drug
= ‘tbs Rithroclad 500mg’, dosage
= ‘1 κάθε 12 ώρες’, quantity
= ‘1’, per_refill
= ‘1’, active
= ‘-1’, txDate
= ‘0000-00-00’, created_by
= ‘2’, updated_by
= ‘2’
13/05/2025 14:41:09 patient-record-update patient-record eumetaxas Default 2826 1 update lists_medication set drug_dosage_instructions = ’ ’ where list_id = ‘12264’
13/05/2025 14:41:07 other-delete other eumetaxas Default 0 1 DELETE FROM amc_misc_data
WHERE amc_id
=? AND pid
=? AND map_category
=? AND map_id
=? (‘e_prescribe_cont_subst_amc’,‘2826’,‘prescriptions’,‘133467’,)
13/05/2025 14:41:07 other-delete other eumetaxas Default 0 1 DELETE FROM amc_misc_data
WHERE amc_id
=? AND pid
=? AND map_category
=? AND map_id
=? (‘e_prescribe_chk_formulary_amc’,‘2826’,‘prescriptions’,‘133467’,)
13/05/2025 14:41:06 other-delete other eumetaxas Default 0 1 DELETE FROM amc_misc_data
WHERE amc_id
=? AND pid
=? AND map_category
=? AND map_id
=? (‘e_prescribe_amc’,‘2826’,‘prescriptions’,‘133467’,)
13/05/2025 14:41:06 order-replace Medication eumetaxas Default 0 1 REPLACE INTO prescriptions SET id
= ‘133467’, patient_id
= ‘2826’, date_added
= ‘2025-05-07 12:44:57’, date_modified
= ‘2025-05-13 14:41:06’, provider_id
= ‘2’, start_date
= ‘2025-05-07’, drug
= ‘Tamiflu + Decadron’, dosage
= ‘1’, quantity
= ‘1’, per_refill
= ‘1’, active
= ‘-1’, rxnorm_drugcode
= ‘Tamiflu + Decadron’, txDate
= ‘0000-00-00’, created_by
= ‘2’, updated_by
= ‘2’
13/05/2025 14:41:00 patient-record-update patient-record eumetaxas Default 2826 1 update lists_medication set drug_dosage_instructions = ’ ’ where list_id = ‘12264’
13/05/2025 14:40:45 other-insert other eumetaxas Default 0 1 INSERT INTO clinical_rules_log
(date
,pid
,uid
,category
,value
,new_value
, facility_id
) VALUES (NOW(),?,?,?,?,?, (SELECT
facility_ids.facility_id
FROM
(
SELECT
facility_id
,
last_updated
FROM
users
WHERE
id
= ?
UNION
SELECT
facility_id
,
last_update
AS last_updated
FROM
form_encounter
WHERE
pid
= ? AND(
provider_id = ? OR supervisor_id = ?
)
) facility_ids
ORDER BY
facility_ids.last_updated
LIMIT 1)) (‘2826’,‘2’,‘clinical_reminder_widget’,‘{"act_cat_assess:act_colon_cancer_screen":{"rule_id":"rule_cs_colon","due_status":"past_due"},"act_cat_measure:act_mammo":{"rule_id":"rule_cs_mammo","due_status":"past_due"},"act_cat_exam:act_pap":{"rule_id":"rule_cs_pap","due_status":"past_due"},"act_cat_treat:act_influvacc":{"rule_id":"rule_influenza_ge_50","due_status":"past_due"},"act_cat_assess:act_tobacco":{"rule_id":"rule_tob_use_assess","due_status":"past_due"}}’,‘’,‘2’,‘2826’,‘2’,‘2’,)
"