This may be a setting I haven’t found yet, but is there any way that appointments with the status of Cancelled can fall off the calendar? As it stands right now, they stay on the calendar and it is confusing to staff.
Thanks
Brad
Not to sound too simplistic, why not have the staff just delete the appointment instead of marking them canceled.
Well, they want to be able to track the fact that patient John Doe has cancelled the last 3 appointments and has a history of cancelling. You can see this in his past appointments section or by running a report. If you delete the appointment that doesn’t happen.
Thanks
Brad
Hello bgressett88,
OpenEMR uses some symbols to identify the appointment status.For cancelled appointments, the symbol x is used. Calendar displays the appointment with corresponding appointment status,which allows the user to identify easily. Kindly refer the screenshot for more understanding.
Inorder to avoid displaying cancelled appointments in calendar requires some code customization.
Thanks
ViSolve
@bgressett88 a way to make the appointment seem to vanish from the calendar is to change the duration to 0. It is a flaw in the calendar that can be taken advantage of in your case. When the duration is zero the calendar will collapse the appointment to a line. It will remain on the calendar but it will not be visible.
Thank you! That may work for us.
Changing some code would be nice. Maybe add a “Hide” option to the Appointment Status list. Then, on the calendar, have a toggle of some sort to switch between active view (active appointments, checked in, etc) and inactive (Hide) view (cancelled, rescheduled, missed, etc.). This is how our current EMR we are switching from works.