Blank page after login from 8.00(3) to 8.2 or 8.3

Support
1

Situation
Upgraded from 800(3) to 8.2
login page looks good but after that i see only an empty page

OpenEMR Version
I’m using OpenEMR 8.2

Browser:
I’m using: Firefox / Chrome

Operating System
I’m using: Ubuntu 24.04

This an ai attempt that failed
"Minimal Summary for OpenEMR Forum / Developers

I attempted an upgrade from OpenEMR 800(3) to OpenEMR 8.2.0 on Ubuntu/VirtualBox.
After upgrading the codebase, the system failed to load the main interface.

Symptoms

  • Login page loads.

  • After login, main.php is completely blank.

  • Apache logs repeatedly show:

Code

OpenEMR.CRITICAL: Parameter value "user_debug" is invalid

and:

Code

PHP Warning: require_once(/var/www/html/openemr/sites/default/config.php): 
Failed to open stream: No such file or directory
OpenEMR.CRITICAL: Uncaught exception! Error: Failed opening required '/var/www/html/openemr/sites/default/config.php'

What I did

  • Rebuilt /sites/default manually.

  • Copied only:

    • sqlconf.php

    • documents/

  • Created:

    • version.php

    • site.json

    • config.json

    • minimal config.php

  • Tried copying old config.php from 800(3).

  • Permissions set to www-data:www-data and 755.

Current state

  • Login works.

  • Main interface remains blank.

  • Apache logs continue to show:

    • user_debug invalid

    • config.php load failures

    • mysqli_query(): false given

Conclusion

The upgrade path from 800(3) → 8.2.0 appears to break due to:

  • incompatible legacy /sites/default structure

  • missing or invalid config.php

  • OpenEMR 8.2.0 expecting additional site initialization files that are not auto‑generated when /sites/default is manually rebuilt.

I will restore my VM back to 800(3) and request guidance on the correct upgrade procedure for this version jump."

Thank you

2

@eumetaxas It might be issue with your sixa and sixb key please take look key is there into respective location and DB.

3

Thank you.
It was not that. Copilot failed deepseek worked:
The user_debug database flag must be reset after upgrade
Fixed database setting:

sudo mysql -u root

USE openemr;
UPDATE globals SET gl_value = '0' WHERE gl_name = 'user_debug';
EXIT;

Tomorrow i will check functionality. Thank you again

1 Like
4

do you use deepseek offline?

5

Online but everything runs in different isolated vbox machines.
Why? Privacy?

Στις Τρί 25 Αυγ 2026, 20:19 ο χρήστης Nefesh medical <noreply@mail.open-emr.org> έγραψε:

6

just curious how well deepseek works

7

Just pasted online my own post and it replied with possible solutions

Στις Τετ 26 Αυγ 2026, 10:33 ο χρήστης Nefesh medical <noreply@mail.open-emr.org> έγραψε: