Bimatric fingerprint scanner to varify the patients

i intergrated digitalpersonal fingerprint scanner in my php application but on host computer it work well but on lan it keeps saying the Device is already busy enrolling a fingerprint… i tried to put port number for fingerprint to inbound and out bound firewall but no success. any one with better idea how i can make it work properly on LAN. im using Digitalpernal U 4500 fingerprint scanner

OpenEMR Version
I’m using OpenEMR version 6.0

I’m using: chrome, firefox, opera, edge

Operating System
I’m using: window server 2012 or window 11 or 10

Did you search the forum for similar questions?

Did you check the logs?
Was there anything pertinent in them?
Please paste them here (surround with three backticks (```) for readability.
You can also turn on User Debugging under Administration->Globals->Logging User Debugging Options=>All

thank you i will be great full for your help